Head Office
IFFCO-TOKIO General Insurance Company Ltd
IFFCO Tower – II
Plot No. 3, Sector – 29,
Gurugram – 122001 (Haryana)
Phone: 0124 – 2850200

Customer Service
Phone: 1800-103-5499
Phone: 0124- 4285499
Email: websupport@iffcotokio.co.in
Email: support@iffcotokio.co.in
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About IFFCO Tokio General Insurance
IFFCO Tokio General Insurance is an Indian insurance provider founded in 2000. A joint venture between IFFCO and Tokio Marine and Nichido Fire Group, the company operates from its headquarters at Gurugram, Haryana. It is supported by a strong network of 78 Strategic Business Units (SBU’s) and 171 Lateral Spread Centres (LSC’s). It employs more than 1,500 in over 350 towns. IFFCO Tokio’s products for consumers and business owners include motor insurance, health insurance, travel insurance, and home insurance. In 2017, the company recorded a gross written premium income of Rs 5,707 crore.

The motor insurance offers coverage against riots, fire, theft, explosion and strikes. Further, it offers 24×7 roadside assistance and gives access to more than 3,400 cashless network garages. There are two wheeler as well as four wheeler insurances. Under health insurance, you have Family Health Protector Policy, Individual Health Protector Policy, Swasthya Kavach Policy, Individual Medishield Policy, Personal Accidental Insurance Policy, Critical Illness Insurance Policy and Health Protector Plus Policy. Other insurances include Pravasi Bhartiya Bima Yogna, Travel Insurance Policy, Home Suvidha Policy, Home Family Protector Policy, Trade Insurance, Micro & Rural Insurance and Business Insurance. Details of each of the insurance products are published on the website. You can read the benefits, what the coverage includes and other related information.

New customers can apply for an insurance and pay for same on the website. Additionally, you can also locate a nearest IFFCO Tokio branch where you can get assistance. Payment for premium online can be made by signing into your account. Payment modes include debit card, credit card, and net banking. The same payment modes are accepted for renewal as well as new policy. If you need to make a claim, visit the download section to view or download travel claim form, motor claim form, loss of profits claims form, among others. You can also register a claim on the website or by visiting nearest branch.
After a claim has been registered, you can track status online. For more information or queries on branch locations, premium payment, cancellation, claims, career/jobs, or others, reach the IFFCO Tokio General Insurance support.