Head Office
Hyundai Automotive South Africa
Cnr Lucas and Norman Road
Bedfordview, Johannesburg, Gauteng
Phone: +27 (0) 10 248 8000
Customer Service
Phone: 0861 HASA CC
Phone: 0861 42 7222
Phone: 0861 111 256 (roadside assistance)
Email: nil
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About Hyundai South Africa
South Korean automotive giant Hyundai is known for its innovative line of quality vehicles sold around the world. The brand has an active presence in South Africa where it began operations in 2001. Operating officially as Hyundai Automotive South Africa, the car manufacturer has dealers across major cities including Cape Town, Johannesburg, Durban, Pretoria and Port Elizabeth. The dealer network can be searched on the website using name, address or city. The website also showcases the entire Hyundai vehicles introduced and sold in the market. The list includes hatchback, sedan, SUV, MPV, LCV and MCV. To mention the names, you have Grand i10, i20, Elantra, Creta, Accent Sedan, Kona, Tucson, Santa Fe, H1 Bus, H100, H1 Panel Van and EX8.
While you can visit one of the showrooms to get details on the models, you can also book a test drive on the website. Buyers can download a catalogue and read all the specifications and know the variants before confirming the purchase. If you are short on cash, you can apply for finance through Hyundai Financial Services. Applying finance can be done online by selecting vehicle, giving personal details, salary details, financial details and monthly expenses. There is a finance calculator on the website to help you with the installment, interests and other details.
Existing car owners can book a service online for repair or replacement of parts. There are various plans available for car owners. There is Service Plan, Maintenance Plan, Warranty Booster, RenewTech, AdCover, and Deposit Cover. The most common being the Service Plan, it provides scheduled services that any vehicle needs. The plan runs for a set period of time or for a fixed number of kilometres. Note that only vehicles that are less than 10 years of age or that have done less than 250,000 km qualify for this plan.
Newly bought passenger and light commercial vehicles are covered for a period of 7 years or 200,000km, whichever occurs first. During the period, you can visit any of the service centers for repair or replacement of parts. Hyundai South Africa operates an estore for car owners to order genuine Hyundai parts. You can shop for parts by entering your Vehicle Identification Number (VIN). Experiencing a break down in your vehicle? Car owners can request for roadside assistance by calling the customer service. It offers tow-in service, fuel to reach closest fuel station, key lockout service or tyre change. For more information or queries on dealer locations, service centers, ordering parts, warranty, career, or others, reach the Hyundai South Africa support.
I am so disappointed with Hyundai Mobeni, I’ve sent my car there for inspection because it was not starting. Mobeni Hyundai staff are so unprofessional in handling customer queries. They kept on saying they will phone me back to give a feedback about my car but they have not. I kept on calling with no answer and until I demanded to speak to service department. They are only telling me now about the wiring which they say it is not warranted. I have to pay R28000 which I found unfair because I have got nothing to do with the wiring it is the factories fault. I demand that you guys sort this query out because my car is only 2years old and I did not fiddle with the wiring it always been a problem. Mobeni Hyundai staff are very disappointing they have attitude, they don’t answer calls, they don’t update on anything.
I have just bought a new 2022 Hyundai Palisade Elite. The tyres are 245/50 R20. Would I be able to get a higher profile 20″ tyre without it affecting my warranty?
Please advise.
I bought a car on the 23rd of Dec 2021 at Hyundai Woodmead. The service received is unacceptable, the car did not come with full tank fuel, no complimentary gifts received when collecting the vehicle. This is extremely disappointing. The finance department also promised to revert back to me on the 27th of December 2021 regarding the 1st debit order date until today I have not yet received any feedback from him. I have been trying to get hold of him with no luck, been told that he is busy every time I phoned and never returned my phone calls.