Find below the customer service details of HSN (Home Shopping Network). Besides contact details, the page also offers a brief overview of the multichannel retailer.
Head Office
One HSN Drive
St. Petersburg, FL 33729
United States
Support
Phone: 1-800-284-5757
Phone: 1-800-933-2887
Email: hsnsocialcare@hsn.com (feedback)
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About HSN
HSN, formerly called Home Shopping Network is a member of the Qurate Retail Group. It is an entity of seven leading retail brands that believe in a Third Way to Shop – beyond transactional e-commerce or traditional brick-and-mortar stores – for customers who seek distinct shopping experiences. HSN started as a home shopping channel and is headquartered in St. Petersburg, Florida, US. The channel broadcasted its shows 24 hours a day through cable, satellite, and network television and sold interesting electronics, beauty, accessories, home, and entertainment products. It is the second-largest shop-at-home television network in the United States.
The company’s website HSN.com was launched in 1999 to keep pace with the changing times and reach a younger audience. In September 2000, the name Home Shopping Network was officially changed to HSN.
Shopping on HSN is not just easy but also fun. If you like a product, you can call on 1-800-284-5757 to place an order. The team is available 24×7 to accept your order. There are HSN outlets as well for customers who like the in-store feeling while shopping. There are 3 stores in Florida. Being a home shopping channel primarily, HSN also offers Shop by Remote. Using this option, you can shop while watching the channel. It is available on almost all smart TVs and streaming devices.
Shopping Experience on HSN
Once you visit the website, you can see all the categories by which you can shop. It is not limited to retail, you can shop fashion, electronics, health, home, shoes, beauty, kitchen products, items for craft, and sewing.
Those who love the big names can shop from brands like Avec Les Filles, Bearpaw, Comfort Code, Jessica Simpson, Samantha Brown, and Rhonda Shear among several other popular brands. From jeans and shorts, dresses, jackets, tops, sweaters, and skirts to intimates, shapewear, and swimwear, a woman can shop to her heart’s content on HSN. The collection of men is not as vast as women’s, however, there is a fan gear section for men where one can shop for several sports. The home section offers everyday items that one requires. Furthermore, those passionate about their homes can shop from exclusive designer collections. One can buy electronic gadgets as well as accessories from the electronics section. Today’s special section offers an exclusive discount on a certain items every day.
Payment and Refund Terms
After shopping on HSN, you can make payment online by HSN card or leading credit cards. You can also pay by phone, but a charge will be applicable to the service. Shoppers can also enjoy the service of FlexPay on HSN.com. It allows you to buy the product now, and pay for the products in easy installments over a certain period of time. You may also use PayPal or Apple Pay. All major credit cards including Visa, Mastercard, Discover, American Express and Diners Club are accepted as payment methods.
You can return all your items within 30 days of purchase with the original packaging and receipt. The available method of return will be mentioned in the package box. You can choose the method that is convenient for you. First-time buyers get $10 off across all products on the website. You need to buy products above $20 to be eligible to use this coupon code. Besides, you can also get a 15% discount when you sign up by email. You keep getting interesting discounts in your email.