Contact Hong Leong Bank: Find below customer service details of Hong Leong Bank, including phone and email. Besides contact details, the page also offers a brief overview of the bank. Reach the customer service below for support, complaints or feedback.
Head Office
Hong Leong Bank Berhad
Level 3, Wisma Hong Leong
18 Jalan Perak
50450 Kuala Lumpur, Malaysia
Phone: +60 3 2164 2828
Customer Service
Phone: 03 7626 8899 (general)
Phone: +60 3 2164 3939 (Islamic Bank)
Email: [email protected] (digital banking services)
Regional Contacts
Phone: +84 8 6299 8100 (Vietnam)
Phone: +855 2399 9711 (Cambodia)
Phone: +65 6349 8338 (Singapore)
Phone: +852 2283 8838 (Hong Kong)
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About Hong Leong Bank
Hong Leong Bank is a Malaysian financial service institution founded in 1905, with headquarters at Kuala Lumpur. The bank’s products and services are used by individuals and businesses across Malaysia, Singapore, Hong Kong, China, Cambodia and Vietnam. Part of Hong Leong Group, Hong Leong Bank was originally incorporated as Kwong Lee Mortgage and Remittance Company. Later it was known as Kwong Lee Bank, after which as Malayan United Bank and MUI Bank.
Currently, the bank has a network of more than 300 branches. Products include savings account, business banking, debit cards, credit cards, loans and insurance. You can locate a branch or ATM on the website. There are personal, priority and business banking products. Under personal savings accounts, you have Basic Savings Account, Savings Account, Junior Savings Account, Harvest Savings Account, Premium Savings Account and 3-in-1 Junior Account. Credit card options include Infinite Credit Card, Platinum Business Credit Card, Essential Credit Card, Fortune Credit Card, Gold Credit Card, among others. You can compare the cards on the website.
New accounts and cards can be applied on the website or by visiting Hone Leong’s nearest branch. Existing customers can access net banking or mobile banking to view an overview of the account, to activate credit card, pay bills, view bank statement, transfer money and much more. Looking for a career with Hong Leong Bank. You will find a number of opportunities and vacancies posted on the website. Training and education is provided to selected candidates. For more information or queries on branch locations, net banking, ATMs, credit cards, payment, careers, or others, reach the Hong Leong Bank support.
I was queuing patiently for 1½ hrs (from 10.30 to 12 noon on 23/8/21) at HLBB Jln Airport Branch Kuching Sarawak, & upon finally reaching counter only to be told that I have to make an appointment as the officer is not available.
Before I decided to join the que, I called the local bank branch whether I should make a prior appointment for redeeming my little amt of unit trust and I was told to just walk in & join que.
My feedbacks are:
1st the Customer Relation Officer who answered my call was not correct.
2nd there should be another staff to check on those queuing on what services is required as practiced by other banks.
3rd the bank should reduce its manual documentation just to change my previously EPF fund for unit trust. Other institutions automatically change it to ‘cash’ upon client’s age reaching 55 year old.
To Whom this may concern, I am very disappointed with Hong leong services. I have open an FD last month, on the 16th of May. Yet to received FD slip or any document from your officer. He told me he will follow up & he did text me via Whatapps informing me that my document is ready. So we agreed that he will deliver my document to me yesterday. But he didn’t follow up, didn’t call me at all. I have been chasing but your officer isn’t professional enough to keep his agreement.
Know that I will not recommend anyone to Hong Leong bank for any services. Fyi, it was through a close friend recommendation, that I open an account with Hong Leong Bank. Looks like it is time to close an account with Hong Leong bank.