Head Office
HappyEasyGo India Pvt Ltd
Plot No.883, Phase V, Udyog Vihar,
Gurugram, Haryana-122016
Phone: 0124 286 6920
Support
Email: cs@happyeasygo.com
Email: feedback@happyeasygo.com
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About HappyEasyGo
HappyEasyGo is an online travel company founded by Vivek Prabhakar and Boris Zha in 2016. Headquartered at Gurgaon, HappyEasyGo provides booking services for flights, hotels, and holiday packages. While initially focused only on flight booking, the company later ventured into the much competitive hotel industry. Currently, HappyEasyGo boasts of more than 10 million active user base. Customers can book flights and hotels on website as well as smartphone app for Android and iOS. By signing up for exclusive email-only promotions, users get regular access to coupons and special offers. Registered users get hot deals on discounted flights and hotels. You can also head to the Offers section to track the ongoing discounts. There are coupons listed on the page that can be applied during checkout.
As for booking a new flight, you can use the search tool on the homepage. By inputting the origin/destination and dates you can see the list of flights and best fares on the route. Fliers can filter flights by stops, airline and time. The flight details available on the results has information on the baggage, airport terminal and actual fare. The Fare & Rules section discloses details on cancellation and refund. Similarly, travellers can search for hotels in a specific location. Hotels can be filtered by price per night, ratings and amenities like parking, Internet, restaurant, fitness centre and concierge.
To book a new flight or hotel, you will need to first register for an account on the website. Payment for reserving a flight or hotel can be made using major debit/credit cards, digital wallets and Internet Banking. HappyEasyGo’s Best Price Guarantee assures travellers of lowest price on the Internet for flights. If you find a lower price, the company claims it will refund 200% of the difference. All the confirmed booking are available under the My Bookings. As for cancellation, you can cancel your flight no later than 4 hours before the time of departure. The cancellation fee depends on the airline and other terms. All eligible refunds are received within 4-15 working days. For making an amendment to the ticket, you can contact the HappyEasyGo office via phone or email. There will be a fee for same. For complaints or queries on payment, cancellation, refund, or others, reach the HappyEasyGo support.
