Head Office (Singapore)
1 Pickering Street,
Great Eastern Centre,
Singapore 048659
Customer Service (Singapore)
Phone: +65 6248 2888
Phone: +65 6248 2638
Email: wecare-sg@greateasternlife.com (general)
Email: groupcso-sg@greateasternlife.com (group insurance)
Email: MedicalClaims-SG@greateasternlife.com (medical claims)
Email: LifePAClaims-SG@greateasternlife.com (life claims)
Head Office (Malaysia)
Menara Great Eastern
303 Jalan Ampang
50450 Kuala Lumpur
Customer Service (Malaysia)
Phone: +603 4259 8888
Phone: 1300-1300 88
Email: wecare-my@greateasternlife.com
____
About Great Eastern Life
Great Eastern Life Assurance is a leading insurance company serving individuals and families across Singapore, Malaysia and Indonesia. Founded in 1908, the financial service institution offers insurance, banking as well as asset management. The oldest insurance company in Malaysia, Great Eastern Life boasts of over $60bn in assets and 4mn policyholders. The asset management subsidiary Lion Global Investors is also one of the largest private sector asset management companies in Southeast Asia.
New customers can visit nearest branch or find a distribution representative to get started. The website has plenty of resources to help choose the right insurance. Popular insurance for life, health and personal accident include Direct, Dependants’ Protection Scheme, FlexiLife, Flexi Term, MortgageCare, Prestige Life Gold, Prestige Term, Smart Life Advantage, Critical Care Advantage, ElderShield Comprehensive, LifeSecure, Pay Assure, Supreme Health, Supreme MediCash, Total Health, AccidentCare Plus II, Essential Protector, Golden Protector Plus, PA Supreme, and Prestige PACare. There are also insurance products available for motor, home, travel, education and retirement. There are tools available on the website to calculate the coverage or premium.
Great Eastern Life is also a leading employee benefit provider in Singapore. There are products designed for small, medium and large enterprises. There are customised plans offering coverage of death, disability, accidents and major illness. The group hospital and surgical insurance provides reimbursement of hospitalization expenses for an employee. It offers coverage for employees who visit clinics, need X-ray or lab tests or need to visit a dental surgeon. The Complimentary Corporate Wellness Programme is designed to support employees towards achieving good health and financial wellness. And business owners who need coverage to keep their business protected, there is BizSupreme that covers any financial risks. It provides protection against physical loss or damage and theft.
Login to your Great Eastern account to view your insurance portfolio, check status of claim and make payments. Existing insurance holders can browse the Forms section on the website for nomination, application for change, authorisation form or others. Premium can be paid by major debit or credit card online. To make an insurance claim, you can submit the form available on the website. Claims can include accident, critical illness, death or disability. After submitting the claim form, you will need to submit all the required documents. For more information or queries on payment, refund, cancellation, or others, reach the Great Eastern insurance support.
