Contact Scotiabank: Find below customer service details of Scotiabank, Canada, including phone and email. Besides contact details, the page also offers a brief overview of the bank. Reach the customer service below for support, complaints or feedback.
Head Office
Scotia Plaza
44 King Street West,
Toronto, Ontario
Canada M5H 1H1
Phone: 416-866-6161
Customer Service
Phone: 1-800-4-SCOTIA
Phone: 1-800-472-6842
Phone: 1-800-387-6466 (credit card)
Phone: 1-877-908-8866 (TeleScotia)
Phone: 1-888-872-3388 (Scotia iTrade)
Phone: 1-800-387-6466 (credit card)
Phone: 1-877-303-8879 (mortgages)
Email: [email protected] (corporate)
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About Scotiabank
Scotiabank is a Canadian financial services institution founded in 1832. With a rich history, Scotiabank today employs more than 97,000 and operates from its headquarters at Toronto, Ontario. It is one of the three largest banks in Canada. The bank’s personal banking, commercial banking, wealth management and investment banking products is accessed by over 25 million customers. As of 2018, the bank had over $998bn assets and deposits exceeding $670bn. There are products and services designed to cater to individuals, small and mid-size businesses. Customers can withdraw cash, pay bills and check account statement across 4,000 ABMs spread across Canada and over 44,000 partner ABMs worldwide.
Locate a Scotiabank branch nearest to your address on the website. You can locate a branch by street address, city or postal code. You also can search for ABMs and Scotiabank advisors. Personal banking customers can choose from Scotia One Chequing Account, Scotiabank Momentum Savings Account, Basic Banking Account, Basic Banking Plan, Savings Accelerator Account, Money Master Savings Account, Student Banking Advantage Plan, among others. Account types include savings accounts, chequing accounts, seniors and student accounts. Other products include credit cards, rewards cards, student cards, travel cards, mortgages, personal loans, auto loans, mutual funds and insurance. Rates for account opening, fees and others are published on the website.
Scotiabank customers have access to mobile banking and Internet banking to get an account overview or perform a range of functions. Customers can access Scotiabank Internet banking to transfer funds, check balance, set up Scotia InfoAlerts, view statement and pay bills. The same can also be done through the official Android or iOS app. Interested in a career with Scotiabank? Explore the Careers section to know the open job positions and opportunities. Job seekers can create a profile online. The bank will reach out to potential candidates for preliminary interview, assessment and in-person interview. For more information or queries on branch locations, new account opening, downloads, Internet banking, or others, reach the Scotiabank support.
Scotia has no inclination to institute a call back the way any larger corporation does i.e. Rogers regardless of how long the considerable wait time might be (“longer then 20 minutes” can easily be 60 minutes or much more) for contacting CS by phone. It’s online chat function that it clams is available during specific hours is very much not to even that level of dysfunctionality. as it often refuses to let customers even wait, with a bland & total dismissal of “all agents are busy” displayed – with no recourse of any kind. A typed letter sent by mail is offered as an alternative.
When there is a problem with the system acknowledging the paying of bills for example (my case today) the problem cannot be at all easily addressed with the above conditions in place. There are vast implications to al this, none of them remotely favorable to Scotia or its customers. Getting Scotia to meaningfully address them is the unapologetic, Kafkaesque dead end it so assertively appears to be.