Grainger Head Office
W.W. Grainger, Inc.
100 Grainger Parkway
Lake Forest, IL 60045-5201
Phone: 1-847-535-1000
Grainger Customer Service (US)
Phone:Â 1-800-GRAINGER
Phone: 1-800-472-4643
Phone: [email protected] (distributor info)
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About Grainger
Grainger was founded by William Wallace Grainger in the year 1927. It is a leading distributor of high quality industrial supplies. Grainger products are used in all major industries, from healthcare, manufacturing, government to hospitality. Currently, the corporation boasts of more than 2 million active customers. Grainger sells some 1.4 million products through local retailers and distribution centers. In 2015, it had reveue of $9.97bn. Headquartered in Illinois, US, the corporation currently employs some 24,000 people worldwide. The Illinois DC, San Francisco DC and Greenville DC are the company’s largest distribution centers. A new addition will be New Jersey.
In US alone, Grainger has 377 branches and 19 distribution centers. Other countries it has an active presence include Canada, Mexico, Colombia, Costa Rica, Japan, China, India, France, Germany, The Netherlands, Portugal and Slovakia. Click here to locate a branch nearest to your address. Grainger also has a very successful online e-commerce model. It is in fact the 13th largest e-retailer in North America. In addition to that, with over 7,000 quality brands in its catalog, the company even makes delivery of products to over 160 countries.
Visiting the official Grainger website, one can purchase from the wide selection of categories such as Abrasives, Adhesives, Electrical, Cleaning, Electronics, Fasteners, Hand Tools, Hardware, Hydraulics, Lighting, Motors, Office Supplies, Outdoor Equipment, Plumbing, Pneumatics, Power Tools, Pumps, Power Transmission, Raw Materials, Safety, Security and Welding.
Each product comes with a detail description and technical specifications such as length, width, material and weight. Payment for purchases can be made using Visa, MasterCard and American Express. You can even order online and pick up the product at more than 350 branches across US, at your convenient time. As for return policy, business customers can return items up to 1 year after purchase. The items must be in original, unused condition. General customers enjoy a 30-day refund policy from Grainger. Most products come with a warranty of 1 year.
Get the Grainger TripleGuard repair and replacement coverage to ensure your products are secure from defect or normal wear and tear. Grainger technicians will take care of the repairs and replacements for up to three years. Over 100,000 Grainger products qualify for coverage. More details can be obtained here. There is also inventory management solution KeepStock. With it you can avoid stock-outs of critical products, improve inventory processes and avoid waste of frequently used products. For more information or queries on store locations, online shopping, warranty, refund/cancellation, repair or others, reach the Grainger customer service via phone or email.
