Head Office
Blackhawk Network
6220 Stoneridge Mall Road
Pleasanton, CA 94588
United States
Customer Service
Phone: 1-877-GC-MALL1
Phone: 1-877-426-2551
Email: customerservice@GiftCardMall.com
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About GiftCardMall
GiftCardMall is an online retailer of gift cards, both virtual and plastic cards. Part of Blackhawk Network Holdings Inc, the website was launched in 2015, making it easy for shopping custom gift cards to store gift cards and e-gift cards for categories such as food, apparel, and entertainment. Currently, the platform partners with more than 400 brands. The list includes card brands like Nordstrom, Starbucks, Kohl’s, Belk, Home Depot, Macy’s, Lowe’s, Target, iTunes, to name a few. Categories found include automotive, beauty, clothing, department store, electronics, fashion, flowers, games, food, grocery, music and entertainment. If you prefer to shop by occasion, you have anniversary, thank you, baby shower, wedding, congratulations, father’s day, birthday, Christmas, Easter and graduation. Purchases of cards on the website can be done using Visa, Mastercard or American Express.
On each of the product page, you can see a detailed description, the terms and conditions, and redemption instructions. When buying a gift card, you can choose the amount value and input the personal details of recipient. The value denominations are preset for all brands. You can even choose what date to deliver the product. Further, you can keep track of use by checking the balance on the website. If the card is yet to be activated, you can do same online. Note that all egift cards are non-refundable. Most merchant cards do not have an expiration date or fees. Also the cards can be used at retail outlets or on the website.
Recipients will receive an email or text message with link to their gift card. Buyers will also receive a confirmation mail. Cards are dispatched within 24 hours of purchase. As for plastic cards, they are processed within 24 hours and shipped within 72 business hours. The delivery timeframe depends on the shipping method you select. The standard delivery can take 5-10 business days. You have express and priority shipping options that can be selected during checkout. If you have lost your card, you can request for assistance by speaking to the customer support. You will need to share your card number or purchase ID. For more information or queries on payment, refund, cancellation, or others, reach the GiftCardMall support.
