GearBest: How to get in touch

GearBest Head Office
ShenZhen Global Egrow E-Commerce Co Ltd,
Room 526, 5th Floor, Building 2,
Nanyou 4th Industrial Zone,
Nanshan District, Shenzhen, 518057

GearBest Customer Service
Email: support@gearbest.com
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About GearBest
GearBest is an online electronics retailer founded in the year 2013. The e-commerce company has its headquarters in Shenzhen, China. The GearBest catalog consists of more than 50,000 products. Shoppers also can search the products on the mobile site and smartphone app.

Product categories found include mobile phones, tablets, cameras, laptops, desktops, projectors, scanners, GPS, car DVRs, pet supplies, car electronics, home decors, garden supplies, cookware, jewelry, watches, mobile accessories and apparel. Browse the deals section for discounts and offers on your favourite product.

The products listed come with detailed description, technical specifications, pictures, original price, discount, shipping and warranty. Payment for purchases can be securely made using Visa, MasterCard, American Express and Discover cards. The company also accepts PayPal, Western Union and bank transfer. Customers also enjoy a 45-day money back guarantee.

GearBest offers free shipping worldwide on all its products. Customers from more than 200 countries shop on the website. Shipping is handled by premier brands such as DHL, EMS and Fedex. You can expedite shipping for faster delivery.

Within one year of purchase, buyers can return items for free repairs. Faulty items as well can be returned under warranty. Apparel, shoes and special products must be returned within 30 days of purchase date. Buyers pay the shipping fees for sending the item back. To request repair, return or refund, reach the GearBest customer service with details of the product and pictures or videos of the defects.

For those regular shoppers, earn and redeem points on every purchase. Register on GearBest for enjoying the benefit. For more information or queries on payment, refund/cancellation, warranty, or others, reach the GearBest customer service via phone or email.