Head Office
GAP, Inc.
2 Folsom St,
San Francisco, CA 94105,
United States
Customer Service
Phone: 1-800-GAPSTYLE (1-800-427-7895)
Phone: 614-744-3907 (international)
Phone: 800-887-1198 (GapCard)
Email: custserv@gap.com
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About GAP
GAP.com is an American clothing retailer founded by Donald Fisher and Doris Fisher in the year 1969. It operates in over 3,300 locations, including US, Canada, UK, France, Japan, Italy, China and Hong Kong. Some of the associate brands include Banana Republic, Old Navy, Athleta and Intermix. GAP clothes are sold in more than 90 countries.
For those looking to shop at the convenience of their homes, GAP operates an e-commerce channel, allowing shoppers to look for products from its extensive catalog. Products that can be shopped online include jeans, trousers, shorts, sweatpants, blazers and coats, tees and polos, dress shirts, casual shirts, sweaters, women’s dresses and skirts, women’s sweatshirts, shoes, bags, hats and other fashion accessories.
Products online can be shopped by color, price, size and category. On each product page you have detailed description, size information and high quality pictures to clearly see the product. You can shop by Visa, MasterCard, JCB or American Express cards. You also can shop by a gift card or Gap’s own GapCard. The GapCard owners can earn and redeem points, get access to special events, among other benefits. You can apply for one directly on the website.
GAP’s standard shipping takes 3-5 business days. You can expedite the delivery by 2-3 business days or by Next Day delivery. As for returns, customers enjoy 45 day return policy. Products must be returned in its original condition and unused. For more information or queries on payment, refund, cancellation, shipping, or others reach the GAP customer service.
This is the SECOND time your new laser ship carrier has failed to deliver my order. I’ve been living here for three years and ordering from gap several times a month because I have no store near me.
I have never had an issue with delivery of packages where I live in my apartment building until now!!
Both times the package had to be returned to you and I had to re-order. This is delayed me receiving my items and is a huge inconvenience. Today when it happened, I demanded my reorder be sent overnight.
I have another order arriving Thursday via LaserShip and I have a feeling it will not arrive here. And for the third time I will have to call and explain the situation.
If you don’t go back to UPS all the time for your shipment carrier, I will no longer be purchasing my clothing from gap.
Not that you care but who the hell is sending you emails under my address and name. I don’t even buy your over priced stuff. Gonna do anything about it? Social media would like to know