Head Office
Florida Power & Light Company
700 Universe Boulevard
Juno Beach, FL 33408
United States
Customer Service
Phone: 1-888-988-8249 (general)
Phone: 1-800-4-OUTAGE/468-8243 (report outage)
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About Florida Power & Light Company
Florida Power & Light (FPL) is a regulated electric utility company founded in 1925. Headquartered at Juno Beach, Florida, FPL operates as a subsidiary of NextEra Energy Inc. The company currently has a staff of more than 9,000. With more than 4.9 customer accounts and serving close to 10 million people, FPL claims to be the third largest electric utility in the US.
FPL claims it’s customer bill is the lowest in the state. It distributes and sells electric energy to residential as well as business customers. If you want to request a new connection, you can do same on the website. FPL also allows you to transfer service to another location served by FPL. If you want to stop your service, you can do same from your account dashboard or by speaking to customer support.
Want to report an outage? You can report as well as check status over phone or through the tool on the web. View the power tracker outage map to see the areas instantly. The smart meters offered by FPL offers greater than 99.98% electric service reliability and enhanced detection and prevention of outages. The smart grid technology monitors and manages the health of the energy grid, detects and prevents issues.
The Energy Dashboard will allow users to see how much energy they are using in a day or hour. Registered users can understand usage history and forecast energy use. If you need help with reading your bill or understanding payment options, you can browse the FAQ section for help. If you are an existing FPL customer, you can easily pay your bill online using Visa, MasterCard, Discover and American Express cards.
Not just on web, users can also see their energy usage, view and pay bills, and check outages through the official FPL smartphone app. Interested in a career with Florida Power & Light? You can explore the Careers section on the NextEra Energy website. You can see the current job openings and benefits. For more information or queries on payment, refund, cancellation, installation, or others, reach the Florida Power & Light support.
