Find below the customer service details of Egypt Post. Besides contact details, the page also offers a brief overview of the postal company.
Head Office
Egypt National Post Organization,
1 Attaba Sq,
Cairo, Cairo, Egypt
Support
Phone: 16789
Phone: 08008002800
Phone: +20 235315900
______
About Egypt Post
Egypt Post is a government-owned postal service department in Egypt, that is one of the oldest in the world. Currently, offering postal services, logistics as well as banking services, Egypt Post first began in the year 1865. Headquartered at Cairo, it caters to individuals, small businesses and enterprises. Officially operating as the National Postal Authority, the agency has a wide network of more than 4,200 post offices across the country. You can locate one nearest to your address on the website. Through Egypt Post you can send documents and large packages to local as well as international locations. Besides registered mail, you also have international and domestic Express mail service.
While postal is a core service, Egypt Post has also tasted huge success in the financial segment. Today, it offers money remittances, debit cards, micro finance and savings accounts. In fact the first savings account was launched in 1901. So it is no surprise that it manages 25 million accounts as of 2020. Further, it has also issued more than 13 million debit and prepaid cards. At the comfort of one’s home, it is now possible to send and receive money as well as pay utility bills. Additionally, you can make tax payments and even pay traffic violations online.
If you have a document or a parcel to send, you can now calculate the cost as well as delivery times using the tools available on the website. Simply input the type of courier, origin/destination and dimensions to get the tentative delivery time and costs. The same can be done using the smartphone app for Android or iOS. Additionally, you can locate nearest post office and even track packages effortlessly. Just input the tracking ID to know the current status. For the uninitiated, Egypt Post also has an online booking service where you can request for the parcel to be picked from your address.
To open an account, visit nearest branch with the necessary documents. You can open a Savings Account and Current Account. Once your account is open, you can request for debit cards and Internet Banking access so you can transfer funds and make payments in a jiff. Non-banking users can transfer funds through remittance services. You can visit any nearest authorized outlet to initiate a transfer. A valid ID is needed for the beneficiary as well as one sending money. The charges vary according to the amount. Egypt Post’s vast network of partners around the globe makes international money orders and transfers as well convenient. For queries or complaints on tracking parcels, missing items, sending money, receiving funds, debit cards, or others, reach the Egypt Post customer support.
