Head Office
Eaglemoss Ltd,
Beaumont House, Kensington Village,
Avonmore Road, London W14 8TS
Customer Service
Phone: 0344 493 6092
Phone: +44 (0)1425 462857 (online shop)
Phone: 800-261-6898 (US)
Email: customerservice@eaglemoss.com
Email: shop@eaglemoss-service.com
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About Eaglemoss
Eaglemoss is a UK-based company specializing in making figurines, statues, models and collectibles. The collection includes rich selection of recent DC Comics stories. It partners with some of the big names in the industry that include Marvel, DC comics, Star Wars, James Bond and Disney. The company, with offices in US, France, Russia, Japan and Brazil, is owned by Eaglemoss Capital Ltd.
Some of the top collections you can find include The Legend of Batman, DC Comics Super Hero Collection, Marvel Movie Collection, DC Watch Collection, DC Masterpieces Collection, Marvel Cosmic, Marvel Chess, Star Trek Discovery, Game of Thrones, The Walking Dead Collector’s Models, Official Hobbit Figurine Collection, Star Trek The Official Starship Collection, Lord of the Rings Figurine Collection, Creacrafts Knit & Stitch Creative, 3D Create & Print, James Bond’s DB5, to name a few.
You can purchase your favourite collection or take a regular or premium subscription for full issues. Payment for subscription can be made using Visa, MasterCard, American Express or PayPal. Premium members receive additional gifts throughout the collection. There is no minimum to buy and you may cancel at any time.
There is an online shop to buy figurines of popular comic book characters. Categories found include DC, Marvel, Star Trek, Game of Thrones, Doctor Who and Alien vs Predator. You can also find build-ups, crafts, and cooking products. Visit the Special Offers section for top discounts of Eaglemoss collections. Purchases on Eaglemoss shop can be made using major credit cards.
Deliveries within UK takes 3 to 7 working days. Eaglemoss also delivers across Europe. Customers enjoy 28 days return policy. Products must be returned in its original condition. For more information or queries on store locations, payment, cancellation, refund or others, reach the Eaglemoss customer service.
I’ve been building the ECTO-1 Ghostbusters car, I’m about finished, waiting for my next shipment for a very long time now, I just found out that the company is out of business. I’ve paid a lot of good money to them and, now what am I supposed to do, how do I get a refund?
Hi . I sent money for wool and a knitting book about blankets it was $10.48 Australian money . That was back in August I still haven’t received it yet . How long does it take to reach Australia .
Dear Sir or Madam
I have received a special edition that I do not want.I had no prior information about this( no leaflet in my pack).As i do not want to keep it ,as a goodwill gesture can you please send me a pre paid returns label so I can return it and refund my bank account with £8.99.I thought these were free items as I had no prior information regarding special editions.
I realise now that the Christmas special edition was not free as I did not have a leaflet in that pack either.(£8.99 taken out of my bank account in Jan). I will keep this edition.
Please do not send me anymore special editions.