Head Office
345 Court St.
Coraopolis, PA 15108
United States
Customer Service
Phone: 1-877-846-9997
Email: customer.service@dickssportinggoods.com
Other Contacts
Phone: 877-614-9173 (Field and Stream)
Phone: 800-287-9060 (Golf Galaxy)
Phone: 855-821-6911 (Chelsea Collective)
Phone: 844-374-TSHQ (Blue Sombrero)
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About Dick’s Sporting GoodsÂ
Dick’s Sporting Goods is a retailer of sporting goods, founded by Richard Stack in 1948. Headquartered at Pittsburgh, Pennsylvania, Dick’s operates in more than 730 locations. The stores primarily deal with sporting goods, apparel, sportswear, athletic shoes, footwear, fitness equipment and outdoor equipment. If looking for a Dick’s store, you can use the store locator on the website. Find a store by zip, city or state. Besides shopping at Dick’s stores, customers can also shop online through the ecommerce channel. Dick’s subsidiaries include Affinity Sports, Blue Sombrero, Field & Stream, Galyan’s, Golf Galaxy, Golfworks, and Oshman’s Sporting Goods.
Apparently, Dick’s is the largest omni-channel full-line sporting goods retailer in the US. Shopping on the website can be done by keyword or through departments. Further, you can also shop by sports like soccer, rugby, tennis, baseball, cricket, hockey, kayak and swimming. Other product categories include skippers, sneakers, sandals, boots, shirts, tops, swimsuits, jackets, shorts, tees, hoodies, belts, hats, sunglasses, sport accessories and electronics like cameras, phone cases, speakers and headphones.
Products can be filtered by brand, color, size, and price. Top brands found include The North Face, Nike, Adidas, Under Armour, Asics, Bose, Fitbit, GoPro, Oakley, Umbro nad Reebok. On each product listing, you will find detailed information, features and specifications. The Clearance section lists items that offer great bargains. Also look for promos/coupons section for special coupon codes and promotions you can use during checkout. The Best Price Guarantee by Dick’s will match the price if you find a lower price elsewhere.
Products can be purchased on Dicksportinggoods.com using Visa, MasterCard, Discover and American Express cards. Purchases can also be made using Dick’s gift cards. Shipping options are revealed during checkout. The standard shipping takes 2-5 business days. You can choose expedited shipping for delivery in 2 business days. There is also express shipping for delivery in 1 business day. Delivery timeframe might vary and be extended for large items. As for the return policy, Dick’s has a 60-day return policy on most products. Products must be returned in its original condition with tags intact. For more information or queries on payment, refund, cancellation, career/jobs, or others, reach the Dick’s Sporting Goods support.
I purchased a weight bench from Dick’s, when I got home two key parts to putting it together were missing from the box. This was April 3. I contacted Dick’s customer service and was given a email form to fill out, which I did. They assured me this would speed up the process… This was supposed to be a Easter present my son’s. It has been over 3 weeks and zero contact back, one ruined Easter, now I have a bunch of metal pieces in my weight room that I can’t do anything with. Still waiting for that customer service Dicks
I believe your company should put rodeo gear in your stores such as bull ropes, vest, bull riding spurs, and etc. Your company is a sporting goods store but you leave out the oldest sport in American history. I feel that you could get customers such as myself to buy the rodeo gear cause equipment breaks. Unfortunately if cowboys such as myself need new gear we have to wait for it threw the mail when we could go to a sporting goods store as yourself and buy it. Unfortunately your company doesn’t hold rodeo and lack the knowledge of rodeo. So I’m writing this email cause I believe your company should start stocking rodeo gear for bull riding, bronc riding, saddle bronc cause there is so many people that wanna get started in rodeo but there isn’t stores around that supply the gear needed.