Head Office
701 Carlson Parkway
Minnetonka, MN 55305, USA
Phone: +1 763 212-5000
Customer Service
Phone: +1 800 830-5222 (US/Canada)
Phone: +1 800 964-7905
Phone: +1 800 600-7275
International Contacts
France: 00-800-456-40000
Germany: + 353 1 7060269
India: + 1800-1800-456
UK: 0800-973-217
Others: + 001-800-456-40000
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About Country Inns & Suites By Carlson
Country Inns & Suites By Carlson is a leading hotel chain with close to 1,370 hotels in more than 110 countries. The network of hotels are located centrally and stay perfect for leisure or business. They also offer basic amenities such as free Internet, fitness centers, swimming pools, complimentary breakfast, among others.
Headquartered in Minnesota, US, the brand is owned and operated by the Carlson Rezidor Hotel Group. The other associate brands include Quorvus Collection, Radisson Blu, Radisson, Radisson Red, Park Plaza and Park Inn.
Within the US, Country Inn & Suites can be found in the states of Alabama, Arkansas, Arizona, California, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, among others. Internationally, it is found in Canada, Costa Rica, India and Panama.
Guests can search and reserve rooms directly on the website. A Country Inn & Suites hotel can be searched by city, state, airport or address. The search results provide details of rooms, price and discounts. Basic amenities such as breakfast, Internet, LCD television, refrigerator, coffeemaker and speaker phones are available with most room types.
Note that a credit card is required to make a reservation online. Further, guests can login on the website to view or manage their bookings. Changes to existing reservation can also be made online. The cancellation policies displayed during the reservation confirmation process has details of fees and refund.
Do you frequently travel? Register for Club Carlson rewards programme to enjoy a range of benefits. Members receive exclusive access to deals, free Internet, free award nights and points on every dollar spent. The points earned can be redeemed for new booking, room upgrades and more. The programme comes in four tiers – Red, Silver, Gold and Concierge. There is also Club Carlson Visa credit cards for increased benefits and privileges. For more information or queries on payment, refund, cancellation, or other queries, reach the Country Inns & Suites customer service.
If you ever feel inclined to stay at the Shakopee Country Inn and Suites in MN, just don’t. From what appeared to be a permanently broken down elevator, to peeling paint, filthy bathroom (pubes and all), bugs and more, just don’t.
Typically, I leave comments for positive experiences and give special attention to individuals in the service industry who stood out. This is not the case. We travel for work and stay in hotels all over the country. On Saturday evening, we arrived at the Country Inn and Suites in Brandon FL. We hauled our luggage and personal items with several trips because there were no luggage carts available. We even went to the trouble to ride up to and check every floor. After arriving in our room, we immediately smelled a sour smell. Our bed sheets were damp. Finally, we had to call for a plunger because the toilet overflowed. Overall, the experience was unpleasant.