Head Office
14 Shepherd Court,
North Geelong,
VIC 3215 Australia
Phone: +61 3 5277 7000
Customer Service
Phone: +61 3 8609 8313
Email: customerenquiries@cottonon.com.au
International Support
Phone: +64 9 373 3300 (New Zealand)
Phone: +65 6486 7300 (Singapore)
Phone: +27 800 988 824 (South Africa)
Phone: +1 888 719 9755 (US)
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Aboutย Cotton On
Cotton On is a growing fashion retailer founded in 1991. The Australian retail chain operates worldwide, with its headquarters located at Geelong, Australia. There are currently more than 1,500 stores globally selling clothing, house decor and cosmetics. Some of the brand’s divisions consist of the Cotton On Body, Cotton On Kids, Rubi, Typo, T-bar, Supre and Factorie.
As for the store footprint, you will find a majority of Cotton On outlets at Australia, New Zealand, Indonesia, Philippines, Malaysia, Thailand, South Africa, UAE, UK and the US. Australia leads the list with more than 740 stores. Overall, the brand is present in 19 countries. You can use the store locator to locate nearest outlet.
If you enjoy Internet shopping, you can explore the many categories on the website. They include jeans, pants, shirts, jackets, activewear, tops, shorts, knitwear, dresses, kids clothing, shoes, homewares, stationery, travel accessories, gifts, and craft. The Sale section has all the items you can get on a bargain. The New Arrivals and Best Sellers section have some of the trending and latest arrivals.
You can filter products on CottonOn.com using brand, color, price and size. Customers enjoy free shipping on orders crossing a certain threshold. Standard shipping takes 4 to 5 business days. You can opt for same day or express delivery during checkout. Also, you can collect an item at store by selecting the Click & Collect option.
Items once shipped can be tracked online. If you had a change of mind, you can return an item within 30 days. Items must be returned in its original condition. Know the excluded items and other return terms on the website.ย For more information or queries on payment, refund, cancellation, delivery, or others, reach the Cotton On support.
To who it may concern.
I am highly disappointed with the cotton on service in Thailand future park. There are two racist sales consultant who treat people like shot!! I have encountered bad experience at the branch a couple of times. I have been a customer at cotton on for many years till I relocated to Thailand. Future Park cotton on has bad customer Service!!! I will highly appreciate it if management look into it!!!