Head Office
Ground Floor, Tower 1
201 Sussex Street
Sydney NSW 2000
Phone: +61 2 9378 2000

Customer Service
Phone: 13 2221 or +61 2 9999 3283 (personal banking)
Phone: 13 1998 or +61 2 9009 0593 (business banking)
Phone: 13 2423 or +61 2 9633 9391 (insurance)
Phone: 1800 805 605 (complaints)
Phone: 1800 989 696 (recruitment)
Email: customerassist@cba.com.au

International Contacts
Phone: +86 21 61238900 (China)
Phone: +852 2844 7500 (Hong Kong)
Phone: +6221 7917 6000 (Indonesia)
Phone: +81 3 5400 7280 (Japan)
Phone: 1800 188 888 (New Zealand)
Phone: 0061 132 221 (UK)
Phone: +1 212 848 9200 (US)
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About Commonwealth Bank of Australia
The Commonwealth Bank of Australia, popularly called CommBank, is a banking and financial service institution founded in 1911. The Australian bank is headquartered at Sydney and employs more than 49,000 associates. It’s subsidiaries consist of Bankwest, ASB Bank, Colonial First State, Sovereign Ltd, Commonwealth Securities and Comminsure. The bank has a network of over 1,200 branches and 4,300+ ATMs. Globally, it has branches in Hong Kong, Indonesia, Japan, Singapore, Vietnam, United Kingdom, New Zealand and the United States.Commonwealth Bank’s services include retail banking, business and private banking, institutional banking, wealth management and international financial services.

CommBank currently serves some 16.1 million customers. The leading provider of integrated financial services offers a wide range of products for consumers. They include savings accounts, credit cards, current accounts, loans and insurance. The different savings accounts you will find include NetBank Saver, GoalSaver and Term Deposit. New accounts can be applied online on the website. You can also locate a branch nearest to your address on the website to apply for new accounts or get assistance for existing accounts. Banking customers can login to NetBank to get an overview of the account, check bank statement, transfer money, activate new services, pay bills, and more. The same can also be performed on the official CommBank Android or iOS app.

As for credit cards, you can choose from Low Rate, Low Fee and Awards cards. The cards vary in its features and benefits. You can compare all cards on the website. Looking for personal or automobile loan? You can use the tools and calculators to know the right product. Further, apply for a loan online to have an executive to reach you. For those who need an insurance for their home or vehicle, CommBank has a number of products giving coverage of same. CommBank also offers banking, investment, loan and insurance products for small and large businesses.

Looking for a career with CommBank? Interested candidates can discover the benefits and what it is like to work at CommBank on the website. CommBank offers competitive salaries, employee Share Acquisition Plan (ESAP), flexible working hours, leaves, Employee Assistance Program (EAP), insurance and other benefits. The recruitment process will vary for each role. Candidates can submit their application online and even set up a job alert for roles that match a criteria. For more information or queries on branch locations, credit card payment, new account, Internet banking, forms, career/jobs, or others, reach the CommBank support.

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Last Update: September 14, 2024