Head Office
895 East Gate Boulevard
Suite 2, Garden City, NY 11530
Customer Service
Phone: 1-877-3-BUY-BABY
Phone: 1-877-328-9222
Email: customer.service@buybuybaby.com
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About Buy Buy Baby
Buy Buy Baby was founded in the year 1995. It operates a chain of baby products stores across more than 100 locations in the US. Headquartered in Garden City, New York, the company functions as a subsidiary of Bed Bath & Beyond Inc. It also successfully runs an e-commerce model where a wide range of products can be shopped.
The product categories found include strollers, car seats, baby carriers, travel accessories, baby furniture, mattresses, baby bedding and accessories, kids bedding, room decor, storage, nursing and feeding, diapering essentials, body and hair care, toys, clothing, personalised gifts and more.
Purchases on the website can be made using Visa, Mastercard, American Express, Discover cards. A confirmation email with tracking details will be sent on successful payment. If you are not happy with your product, you can return for cancellation or refund. The items must be in original and unused condition. You can view and manage your order by signing in to your account online
Buy Buy Baby offers a price match guarantee. It will match prices of competitors, both retail and online. You could get a product at the same price mentioned on the competitor website. Speak to a customer service rep to know the terms and conditions. Also check out the ongoing offers to enjoy great savings on products.
As for shipping, Buy Buy Baby has Standard (3-7 days), Expedited (2-3 days) and Express shipping (1-2 days). The cost for shipping is based upon the order amount. The company also ships to over 200 countries globally. It uses FedEx or USPS for all shipping needs.
Looking for baby registry? You can now create and manage a registry with ease on the Buy Buy Baby website. Also, if you are looking for gift cards, you can now present a physical gift card or order an egift card for those special occasions. For more information or queries on store locations, refund, cancellation, warranty or others, reach the Buy Buy Baby customer service via phone or email.
I am going to write a review regarding your customer service (which is, by far, the worst I have ever dealt with). There is an order that I placed online 5 days ago. Part of the order is still waiting for pick up from USPS. I tried calling your customer service line only to be placed on hold for 15 minutes (the wait time was stated it would be under 10 minutes). Then, the phone went silent for about 1 minute only to has an automated message ask me to rate my experience with the online rep that I never even spoke to. Really?
We cannot acces your website from Belgium, Europe!! My daughter has a registry and her family and friends want to buy something! No luck, it always says “ACCES DENIED” Can you please fix this asap…..