Find below the customer service details of Burton. Besides contact details, the page also offers a brief overview of the snowboard retailer.
Head Office
80 Industrial Parkway
Burlington, Vermont 05401
United States
Support
Phone: 800-881-3138
Email: support.na@burton.com
Email: info@burton.com
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About Burton
If you are an outdoorsy person, you would know the struggle of getting good sports gear that supports you in your passion. Very few brands care about the comfort and requirements of the consumer. Most are here to make profits. However, there is a brand that is here to change how people enjoy the outdoors. Burton Snowboards originally started as a snowboards company in 1977 by Jake Burton Carpenter out of a Vermont barn. Today, it is one of the most trusted companies for mountain wear in the US.
Jake, the founder of Burton, dedicated his life to snowboarding and building this company. As he was passionate about product development, he made an effort to make every product better. The company’s vision, For the People, For the Planet, For the Sport perfectly aligns with the work they are doing. They want to have a positive impact on the people and ensure that the environment bears no harm while encouraging more people to take up snowboarding.
Since Burton was originally started as a snowboards company, we will start with their snowboard collection. They have something for every rider. Explore the Men, Women, Kids section to get yourself and your family the perfect snowboard. If you are having trouble finding the right snowboard for you, you can visit the Snowboard finder section to get the right board for you. They expand their collection every year and update with the latest models. You can also find other snowboarding equipment like snowboarding tools, boots, bindings, helmets, goggles, and other protective gear.
Although the brand specializes in snowboard equipment, they have an extensive collection of mountain wear. You can find insulated jackets, snow pants, rain jackets, bibs under jackets, and snow pants. If you are looking for fleece, base layer, mid-layer, shirts, hoodies, pants, and shorts, you can find them in the clothing section. These apparel are available for both men and women.
Burton offers everything you require for an adventure in the mountains. While you shop for warm clothing, snowboards, and boots, they have not forgotten the basic accessories like gloves, beanies, neck warmers, sunglasses, and other accessories. The accessories and bags section offers you all these and more. Backpacks, travel bags, duffel bags, and accessory pouches and bags can also be bought from this section.
Burton also runs a test ride center. At these test centers, you can try all the latest snowboards on the demo. You need to pay a demo fee and book a slot at the test center beforehand. If you are satisfied with your test ride and decide to purchase from Burton, a certain amount from the demo fees will be applied to the purchase of your new gear. The test centers are set up across Europe, North America, and the Asia Pacific. You can find the locations on the website and visit the one nearest to your home.
Burton also offers snowboards and gears for rent. You can rent for a day, a week, or even an entire season from Burton rentals. Burton First Chair is the loyalty program run by the company for its trusted customers. The program allows customers to get early access to newly launched snowboards and gears. You can enjoy free express shipping on orders that you need at the last minute. There are several ways you can earn rewards, either by referring your friends and relatives or participating in events.
If you want to get a product repaired within the warranty period, you can submit the warranty claim on the website. If needed, you can also request spare parts. You can get free shipping on all orders. There are express shipping and rush shipping options available. All major forms of payment like Amazon Pay, PayPal, Visa, MasterCard, American Express and Burton Gift Cards are accepted. If you want a different product in exchange for your product, you can exchange it within 30 days.
