Head Office
Brita GmbH
Heinrich-Hertz-Str. 4
65232 Taunusstein
Deutschland
Customer Service
Phone: 1-800-24-BRITA (US)
Phone: 1-800-387-6940 (Canada)
Others
Phone: 1300 557 762 (Australia)
Phone: 0810 – 731545 (France)
Phone: 0800 – 500 18 18 (Germany)
Phone: 0344 742 4800 (UK)
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About Brita
Brita is a popular water filtration company that was founded in 1966. The German company is a subsidiary of The Clorox Company. Headquartered at Tanusstein, Germany and employs close to 1500 worldwide. Besides Germany, Brita’s products are sold in over 60 countries. The company has its production facilities at Germany, Switzerland and the UK. Besides brick and mortar stores, you can also purchase Brita products online from the official website or through e-tailers such as Amazon. To locate an offline retailer from where you can purchase products click here.
Brita’s products include Pitchers, Water Bottles, Faucet Systems, Dispensers, and Replacement Filters. It’s filters need to be changed only every two months. The company claims its products are tested and certified by the Water Quality Association against NSF/ANSI Standards 42 and 53. The pitcher filters use coconut-based activated carbon with ion exchange resin to reduce chlorine taste and odor, zinc, and contaminant’s like copper, cadmium and mercury. Brita offers 30 day money back guarantee on all pitchers, filter systems, water bottles and filters. For more information or queries on store locations, refund, cancellation, service/repair, manuals, warranty, replacement filters, or others, reach the Brita customer service.
I purchased a 4 pack of your filters. So far out of 3, only 1 worked. Very disappointed. I let cold water run through it for 15 seconds, and still water took forever to get nto pitcher.