Head Office
Widow Hill Road,
Heasandford Industrial Estate,
Burnley, BB10 2BQ
United Kingdom
Customer Service
Phone: 0161 236 5640
Email: customerservices@boohoo.com
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About Boohoo
Boohoo is an online fashion retailer founded by Carol Kane. Launched in the year 2007, Boohoo boasts of over 2.3 million customers and ships products to over 100 countries. With some 140,000 new registrants on the website each month, Boohoo offers shoppers thousands of styles across womenswear and menswear. The categories include bodycon dresses, tops, bodysuits, coats, jackets, shirts, skirts, trousers, jeans, denims, suits, lingerie (bras and panties), shoes, bags, jewelry and accessories. Basics, Night, Blue, Boutique, Plus Size, Petite, Tall, Fit, and boohooMan Sport are the company’s own brands.
There is a Sale section for those looking to enjoy some great savings. Products can be filtered by price, size, color, brand and occasion. There is a size guide to help shoppers order the right fitting. Payment for purchases on Boohoo can be made using Visa, MasterCard, American Express or PayPal.
All delivery should be made within 3 to 5 working days. Shoppers can expedite delivery through express shipping options. If not satisfied with the quality, products can be returned for a full refund within 14 days of receiving an item. For more information or queries on store locations, payment, refund, cancellation, international shipping, or others, reach the Boohoo customer service.
I’m stuck with an item they duplicated twice…they ask me to send it back. I can’t print a returns note, they are unhelpful & rude. Support is like banging your head against a brick wall.
I am very disappointed in how i have been ignored and told i would be refunded my money. I purchased 3 items and had 2 to be delivered on the 14th of nov in time for xmas. I asked for a refund and i have not received this either and was to be in my bank on the 07/03/2023.