BigBasket Head Office
No. 7, Service Road,
Off 100 Feet Road Indiranagar
Landmark: Above HDFC Bank
Bangalore, Karnataka 560071
BigBasket Customer Care
Phone: 1860-123-1000
Email: customerservice@bigbasket.com
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About BigBasket
Need groceries to cook dinner tonight? Do you want to avoid the hassle of going to the market? why not shop online for your fruits and vegetables and avoid the strain? BigBasket is one of India’s first and leading online supermarket that stocks fresh fruits and vegetables, meat and other grocery items. The ecommerce company, with its headquarters in Bangalore and offices across major cities, is redefining grocery shopping for the new generation in India. There are over 14,000 grocery items listed on the catalog and over 1,000 different brands, making your shopping fast and easy.
BigBasket stocks items such as fresh fruits and vegetables, dairy products, spices and herbs, whole grains, bread and bakery items, personal care items, meat, household items, imported products, packaged items and beverages; giving you a wide range of variety and choices. The company offers its services in the following cities – Bangalore, Mysore, Mumbai, Hyderabad, Pune, Chennai and Delhi. Grocery and market shopping has become absolutely simple with BigBasket, thereby providing you with ample time to spend at home and with your family. The process is simple and easy, all you have to do is visit the BigBasket’s online portal, browse through the categories and sub-categories for the items you want and the company will deliver to your doorstep. The company accepts major credit cards, debit cards, net banking or even cash on delivery. And for the cherry on the cake, there are more than one delivery times during the day, so if you missed one slot you always have the option of choosing the next convenient time.
The company guarantees on time delivery of the purchased items and to assist with this there are 4 available time slots for delivery per day. You can visit the BigBasket website and select the best option that works for you. So why waste time driving to the supermarket and having to stand in the long lines? Why not shop in the comfort of your home and take your time and choose what items you want? Or even better you can download BigBasket’s app and shop on the go? This saves time and you will have your groceries at home when you arrive.
Do you have a problem with your order; did you not receive all your items? You can reach the BigBasket customer care over phone or email to mention your concern. A friendly and experienced customer representative will help you with your complaint and feedback. BigBasket has a policy of asking no questions and allowing you to return your unused items for a full refund. So what more can you ask for? If you need to simple track the status of your BigBasket order, visit the website here.
I’ve been a customer for many years now. I’ve had no problems with your delivery. Having shifted to Jalahalli it is very difficult to get delivery slots which seem almost nonexistent. If the product is available the slot isn’t. Please resolve this issue at the earliest. I’ve spoken to the supervisor Ms Dhanashree and she perhaps tried her best but the issue remains unresolved. Thank u.