Head Office (Singapore)
23 Tampines Street 92,
#01-00 Hersing Centre,
Singapore 528892
Customer Service
Phone: 0570-064-722 (Japan HQ)
Phone: 6270 8080 (Singapore HQ)
Phone: 60-3-5612-3726 (Malaysia HQ)
Phone: 62-21-7278-1100 (Indonesia HQ)
Email: shoponline@bestdenki.com.sg (Singapore support)
Email: hotline@bestdenki.com.my (Malaysia support)
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About Best Dinki
Best Dinki is a Japanese electrical and electronics retailer founded by Mitsuo Kitada in 1953. The company today has become one of the largest retail chain network in the country. Besides Japan, Best Dinki has presence in Singapore, Malaysia and Indonesia. Overall there are close to 360 stores. The store locator on the website will help customers locate one in their city. Products sold at the stores include televisions, computers, smartphones, laptops, cameras, and home appliances.
Currently online shopping facility is available in Singapore. You can shop by keyword or category. The featured brands consist of Apple, LG, Panasonic, Philips, Samsung, Sony, Samsung, Huawei and Xiaomi. Products you can shop on BestDenki.com.sg include televisions, portable speakers, headphones, refrigerator, oven, washing machine, dishwasher, rice cooker, vacuum cleaner, air conditioner, printers, desktop, smartphones, DSLR, instant cameras and smart electronics. The stores offer free basic installation of the home appliances. There might however be charges for wall mounting or for disposal of used appliances.
Shopping on the website can be done using Visa, MasterCard and other major credit cards. There are financing options available, do check with the Best Denki store. You can opt for standard delivery or express delivery. The standard delivery takes 3-14 days. Express delivery can be booked for same day or next day. You also have the option of Click & Collect. Through the service, you can purchase online and collect the item from nearest Best store. The items can be collected within 3 days after purchase date.
If you need to return an item, you must do same within 3 weeks. Refund will be in the form of credit vouchers or credit back to card. Exchange will only be applicable if product is found defective or faulty. For more information or queries on store locations, payment, cancellation, refund, career, or others, reach the Best Dinki support.