Find below customer service details of Belavia. Besides contact details, the page also offers a brief overview of the airline.
Office Address:
14A, Nemiga str.,
Minsk, Belarus,
220004
Support:
Phone:(+375 17) 220-25-55
Email:[email protected]
About Belavia
Belavia is a state-owned airline operating in the Republic of Belarus, founded in 1996. The national airline operates from its main hub at Minsk National Airport. With a fleet of 32 aircraft, the airline connects to more than 60 destinations. As of 2020, the airline had codeshare agreements with Air France, AirBaltic, Austrian Airlines, Czech Airlines, Etihad Airways, Finnair, KLM, LOT Polish airlines, S7 Airlines and Ukraine International Airlines. The Belarusian airline is a rapidly growing company with a modern fleet, serving fliers on both domestic and international routes.
The website has a timetable showing the flight number, origin and destination. You can also know the availability of seats by using the search tool on the homepage. Not just searching flights, you can also reserve a seat online. Existing ticket holders can check booking status with reservation code and name. Before booking a flight, do explore the Belavia offers on website to grab lowest seats on popular routes. As for the destinations, within Belarus the airline connects to and from Brest, Gomel, Hrodna, and Minsk. International routes include Albania, Austria, Azerbaijan, Belgium, Cyprus, Finland, France, Georgia, Germany, Hungary, Israel, Italy, Kazakhstan, Latvia, Lebanon, Netherlands, Poland, Russia, Serbia, Spain, Sweden, Switzerland, Turkey, Ukraine and UK. Within Russia, the airline has regular flights to more than 10 routes.
Tickets can be purchased using all major credit cards. Cash payment can be made for tickets purchased at the local office. Price varies according to class and availability on the specified date. Belavia flights have both economy and business class in the cabin. You can opt for a leg-room seat or exit row seat during booking. Belavia flight ticket holders can now check-in online and print boarding pass at the comfort of their home. Check-in starts 24 hours in advance and ends two hours before departure. Self check-in facility is also possible at the airport kiosks.
During travel, Economy class passengers are allowed one cabin baggage with weight of 10kg. Business class passengers can carry two pieces. The baggage restrictions for checked baggage vary according to the seat type. On Business class flights passengers can carry two pieces with weight of 32kg each. Frequent fliers can register for the Belavia Leader loyalty program. The program offers two levels – Silver and Gold. Members earn points every time they fly with the airline. Other benefits include priority wait list, separate check-in counter, extra baggage allowance and access to business lounge. The points earned vary according to cabin class and travel distance. For complaints or queries on payment, cancellation, refund, lost luggage, or others, reach the Belavia support.
