Head Office
BDO Unibank
7899 Makati Avenue
Makati City 0726, Philippines
Customer Service
Phone: +63 2 631-8000
Phone: +63 2 840-7000
Phone: 1800-10-631-8000
Email: callcenter@bdo.com.ph
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Aboutย BDO Unibank
BDO Unibank is a banking and financial services company in Philippines. Headquartered at Makati, the bank was founded as Acme Savings in 1968. Officially known as Banco de Oro (BDO), the bank’s subsidiaries include One Network Bank, BDO Private Bank, BDO Nomura, BDO Life, BDO Capital and BDO Foundation. BDO’s network includes more than 1,100 branches and 3,600 ATMs. The full-service bank is the largest in the country and offers banking services, loans, deposits, asset management, credit cards and insurance. Additionally, it offers private banking and loans and investment banking solutions for small and large scale businesses.
You can locate a BDO Unibank branch or ATM nearest to your address on the website. You can also apply for an account right on the website. You have the Peso Savings Account, Checking Account, Time Deposit, among others. BDO Unibank customers also enjoy access to mobile and Internet banking. With e-banking, you can easily check account balance, apply credit card/loan, view transactions, send money or pay bills. Credit card owners can pay bills or register for a new card right on the website. If you need forms for the various banking services, there is a specific section on the website for same. For more information or queries on new accounts, online banking, credit card payment, branch locations, or others, reach the BDO Unibank customer service.
I would to draw your attention to non-delivery by mail of my credit card monthly billing statement for the last 3 months ( January, February and March ) of this year 2019. I have received advance text messages during these months that the said billing statements had already been dispatched by mail to my agreed mailing address. As such I am forced to make payments promptly based on lat received billing statement.
Please look into this and thank you for prompt attention.
I have a joint account with my wife under your Kabayan Savings in SM Bacoor Branch. Me and my wife is presently working in Cyprus and sending money to your SM Bacoor branch. My son informed us that we have to update our ATM card since he cannot use my ATM card on a touch screen ATM. I would like to know if my son can update our ATM cards since both of us are working abroad and if so what are your requirements. I tried calling your toll free number but to no avail. Your preferential attention on this matter would be highly appreciated. Thank you.
Hi.
I wanted to complain on my billing statement for my credit card. I haven’t received the bill for 3 months now. My father kept calling your customer service but never had any good outcome, never give the outstanding balance nor promise to deliver the bill. I am not expecting any late charges or interest in these account since your company is the one liable in case it incurs any.
Contact me as soon as possible and provide the billing statement. And revert any interest or late charge incurred if have as I have not received any bill to make the payment.
I would like to seek your assistance regarding poor BDO ATM machines here in Walter Mart Bicutan. Please relay my message to the catering BDO branch of ATM terminal ID 844471 located here in Walter Mart Bicutan. It always shut down and hold the ATM cards inside of our shoppers. Today, May 19, 2018. We have 6 cases of ATM cards stacked inside your machine. This is so disappointing seeing customers mostly using their payroll ATM withdrawing and then stacked inside your ATM machine? Hope to hear from you. Thank you!