Head Office
Bank of Valletta,
BOV Centre, Triq il-Kanun, Zone 4,
Central Business District
Santa Venera
Customer Service
Phone: +356 2134 4110
Phone: +356 2131 2020
Email: customercare@bov.com
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About Bank of Valletta
Bank of Valletta, also popular as BOV, is a Maltese banking and financial service institution established in 1978. Serving individuals and businesses in the Maltese Islands, the bank was formerly known as the National Bank of Malta. Part of the Bank of Valletta Group, the bank’s operations are managed through its network of 44 branches, and subsidiaries that consist of BOV Fund Services Ltd and BOV Investments Ltd. The largest Maltese bank in terms of market share, BOV offers retail and commercial banking products to choose from. Details of the products and services are available on the website.
New customers can register for an account on the website or visit any of the nearest branch. Use the branch locator to locate one nearest to where you live. For individuals, Bank of Valletta offers a range of deposit accounts. A new account can be opened with a Maltese ID card (international clients can furnish a copy of their passport or national ID card). For address proof, you can submit application form along with driving license, bank account statement or utility bill. Deposit accounts you can choose include Basic Payment Account, Current Account, eAccount, Call Account, Reserve Cheque Account, Savings Account, Term ISA, Young Savers Account and Term Deposit Accounts. Looking for financing? Bank of Valletta offers personal loan or auto, home and education loan. BOV offers an array of accounts, loans and cards for business banking customers as well.
Banking account holders can apply for debit or credit cards for cash withdrawal or online shopping. You have Cashlink Visa Card, CashlinkMalta Card, CashlinkPay Card, BOV Visa Classic, BOV MasterCard, BOV Skypass Credit Card, Visa Gold Card and Visa Platinum Card. Customers can browse the website for application forms or tools to check home loan status or finding exchange rates. For those who are always on the move, BOV offers access to Internet and mobile banking. With net banking, customers can get details of their account, transfer money, see recent transactions, download statements, make payments and much more.ย For complaints or queries on branch locations, statement, cancellation, career, or others, reach the Bank of Valletta support.
Acc: 40021916353
Got a email on 28th September saying BOV no longer wants me as a customer. I have spent every day since phoning and holding on for your customer care line to answer for half an hour at a time taking into consideration i phoning from South Africa and no Answer to my emails! I would like an explanation and my money in my account or I will be taking BOV to my attorneys in Malta. This service is a disgrace!