Banfield Pet Hospital: Your guide to contact for assistance

Head Office
18101 SE 6thWay
Vancouver, WA 98683
United States
Phone: 360-784-5000

Support
Phone: 877-500-2288 (general)
Phone: 866-935-5738 (bills/payment)
Email: banfieldcares@banfield.com
Email: home.delivery@banfield.com (home delivery)
Email: OWP@banfield.com (Optimum Wellness Plan)
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About Banfield Pet Hospital
A trusted name in pet care across the US and in Puerto Rico is Banfield Pet Hospital. In service since 1955, Banfield has a presence in over 1000 locations in the US and is serviced by over 3600 committed veterinarians.  Banfield’s service philosophy rests on five wellness pillars – primary care, prevention of disease, oral wellness, nutrition and mobility related care.  Backed by an administrative team to keep the business and medical machinery in perfect sync giving the veterinarians exact support as and when needed, to provide the best care for your pets. They have on their rolls, specialists in the field of internal and external medicine, technicians and field staff making it a one-stop destination for all your pet needs.

Each Banfield hospital team has the backing of hundreds of professionals, including experienced and qualified internal and external medical specialists, directors of veterinary quality, and field directors. Services are available for all breeds of dogs, cats, rabbits, guinea pigs, fish, birds and other exotic species. Check with the hospital if it services your breed of pet. Banfield hospitals have the latest equipment for clinical testing, analysis and diagnostics, giving your pet the most immediate and comprehensive health care and treatment.   

For best care for your pets, you could choose Banfield’s Optimum Wellness Plan (OWP) for a custom designed preventive care treatment for your pet based on age, health condition and lifestyle. This will give you the assurance that your pet is in the best hands. Being our OWP member gives you the option of VetChat, the live vet advice line that is open 24 hours so that your pet gets immediate help.  

Service is affordable and when you register for a OWP, your pet can avail of a yearly package of care. Included in the package is general checkup, physicals, vaccine updates, parasite prevention, neutering, spaying, skin and fur issues, dental issues, behavior problems, nutrition advice, orthopedic care, gastrointestinal issues and a host of other areas where your pets need help. Unlike with insurance, which involves a certain amount of delay and uncertainty, the Banfield OWP monthly or yearly fee provides guaranteed routine care, checkups, preventive treatment and much more. As soon as you register for an OWP, your pet will have a one on one consultation with a vet, who will outline the programme for your loved one, depending on your pet’s breed, age, nutritional status, health condition etc.

The OWP includes affordable preventive care, two virtual visits, unlimited physical visit facility, full body examinations from head to toe, vaccinations, all routine lab work and testing, fecal pathology, and discounts on all certified pet care products and medications. For a small additional fee that you add to the OWP, your pet can be included in the parasite control plan for freedom from ticks, fleas and other health threatening parasites. 

The comprehensive website gives you all necessary information for your pet’s care. Type in your location in the search box and you will be directed to a Banfield Hospital closest to you, and with operations in over 1000 locations, chances are that there will be one in your neighborhood. You will have online access to your pets records, payment status and visit details. You can fix appointments on the MyBanfield website or app, making it hassle free and accessible when your pet needs help.