Find below customer service details of Bahamasair. Besides contact details, the page also offers a brief overview of the airline.
Head Office
P.O. Box: N-4881,
Island, Nassau, Bahamas
Support:
Phone:1-242-702-4140
Email:[email protected]
About Bahamasair
Bahamasair is the flag carrier of the Caribbean nation of Bahamas. The airline, owned and operated by the Bahamas Government, began operations in the year 1973. With a fleet of 9 aircraft, it connects to more than 30 destinations. Headquartered at Nassau, the airline operates flights from its main hub at Lynden Pindling International Airport. The domestic routes operated by Bahamasair include Colonel Hill, Long Island, Freeport, Great Exuma, Governnor’s Harbour, Marsh Harbour, Matthew Town, Mayaguana, Nassau, North Eleuthera, Rock Sound, and San Salvador. Outside the country, the airline operates flights to Havana (Cuba), Port-au-Prince (Haiti), Cap-Haitien (Haiti), Providenciales (Turks and Caicos), Miami, Orlando and Palm Beach. The flight schedule and availability can be viewed on the official website.
To look up availability of flights, you can use the Book Flight search tool on the homepage. Fliers can input the origin, destination and date to see the list of flights. Explore the Offers section to know what routes are available on massive discount. Besides booking flight and checking schedule, you can also track status of current flight. Tickets can be booked online using Visa or Mastercard. You will find both refundable and non-refundable tickets. The cancellation terms and conditions are printed on the itinerary. If you have an existing booking, you can view the same with name and booking reference number.
Before preparing for your journey, do read the Baggage Information section online to know the restricted items and what you can carry with you. On most flights, passengers are allowed one cabin baggage with maximum weight of 13.5kg. On some destinations like Long Island, Acklins and Inagua, the cabin baggage should not exceed 8.15kg. As for checked baggage, fliers are allowed one bag with maximum weight of 22.5kg. Additional bags can be carried for extra fee. You are advised to check-in for flights at least two hours prior to departure. Online web check-in facility is available for those who would like to skip the queues and complete the process through a web browser.
Bahamasair has a frequent flier programme designed to benefit individuals and families who frequently use the airline. Members earn miles on every journey taken with the airline. The miles earned varies according to the membership tier. Currently, you have Bronze, Silver, Gold and Platinum. If you hold a Platinum membership, you get special benefits like priority boarding, free second baggage, dedicated check-in line and much more. Members can redeem the miles for new flights and upgrades. For complaints or queries on payment, cancellation, refund, baggage, or others, reach the Bahamasair support.
