Head Office
Auto Europe
39 Commercial Street
P.O. Box 7006
Portland, ME 04112
United States
Customer Service
Phone: 1-888-223-5555
Phone: 1-207-842-2000
Phone: 0800 358 1229 (UK)
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About Auto Europe
Auto Europe is a car rental company headquartered in Portland, Maine. Founded by Alex Cecil in 1954, Auto Europe offers its services through leading brands such as Hertz, Sixt, Europcar, Avis, Dollar, Enterprise, Easirent, Thrifty, Budget, National and Alamo. Auto Europe currently operates in over 20,000 locations across 180 countries.
Travelers can rent a car directly on the website. You can provide the city or airport code and then provide the pickup and drop off date. You can also choose manual or automatic car types. Using the search, travelers can compare rental companies for the best rates. There are also specialty rentals like van rentals, motorhome rentals, chauffeur service, airport car service, luxury car rentals and motorcycle rentals.
Top locations where you can rent a car through Auto Europe include France Germany, Ireland, Italy, Portugal, Spain and Germany. Payment for booking of cars on the platform can be made using Visa, MasterCard, American Express and Discover card. You will need to carry the printed copy of the confirmation, along with a valid driver’s license at the pick up location. You can view and manage your reservation by signing into your account. Emergency road service is provided locally with every rental. For more information or queries on locations, payment, refund, cancellation, or others, reach the Auto Europe customer service.
Booking Confirmation 18515076
Germany has currently changed it’s rules to travel to Portugal and I have to cancel my trip to Portugal and my car reservation. I have tried to contact Auto Europe many times yesterday by phone but to no avail.
I understand the Terms & Conditions but I cannot start my trip due to coronavirus restrictions. This surely is not my fault.
I am not asking for the money back but a voucher or some type of refund. I travel to Faro monthly as I have an apartment there and I have used your services many times before and have always been very happy with the service. It seems very unfair that I am being penalized for something that I have no influence on.