Head Office
Anthropologie,
766 Brackbill Rd,
GAP, PA 17527,
United States
Customer Service
Phone: 800-309-2500 (general)
Phone: 844-599-2557 (furniture)
Phone: 800-309-2500 (international orders)
Email: service@anthropologie.com
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About Anthropologie
Anthropologie is a US-based clothing retailer founded by Richard Hayne in 1992. Currently, it operates in over 215 locations, including US, Canada and the UK. Anthropologie’s products include clothing, home furniture, cosmetics, footwear and accessories. Headquartered in Philadelphia, Pennsylvania, Anthropologie is part of URBN. Some of Anthropologie’s own brands include BHLDN, Terrain and Pure + Good.
To locate an Anthropologie store nearest to your address click here. Besides shopping at retail stores, you can also visit the website to shop from the wide range of categories. They include Dresses, Tops, Sweaters, Jackets, Shorts, Skirts, Jeans, Jumpsuits, Swimwear, Loungewear, Activewear, Shoes, Bags, Jewelry, Hats, Eyewear, Belts, Home Furniture, Beauty products and Wall Decor. You can filter products by price, size, color and brand. On each listing you can also see the price, description, size and reviews.
Purchases online can be made through Visa, Mastercard, American Express cards and Anthropologie gift cards. You can track status of your order online. As for shipping, besides standard shipping you can also opt for expedited shipping. Standard shipping takes 5 to 7 business days. In case you are not aware, you can also shop online and pick up the product at a store in person. As fo returns, customers are allowed to return a product within 30 days for exchange or full refund. Refunds can take 2 to 3 weeks. For more information or queries on reservation, payment, refund, cancellation, parking, discounts, transportation, or others, reach the Anthropologie customer service.
I’m tired of calling your Customer Service phone number and not getting through, it’s absolutely ridiculous. You need to follow up or get a better system& help Customers who have issues. I still 1/6/23, have not been helped since my order placed 11/22/22, & returned 11/28/22, with the issue. That’s insane. Obviously, Anthropologie does not pay well or doesn’t have the help that is needed to service the Customer. It’ sure doesn’t look very good when your a customer and your issue is not resolved.
I placed on order on Sept. 15, 2018, Order number A4003D. I ordered 4 items, but was later notified that one item could no longer be honored and the other 3 appeared to be shipping individually. I received the first item #0047241955 and it did not fit properly. Your new return methods have changed and although I have been a frequent buyer from your company, I will reconsider ordering from you again. No return label and could not get your on-line steps for return to go through.
Hi,
I am a regular customer at anthropologie. This Christmas I ordered all my Christmas gift from the store. However we did not received any shipment :(
I have sent several emails, and called requesting a follow up about my order A202971554. This were Christmas gifts, and they were not received.
The tracking number says it’s in another country not my shipping adress.
Until now we have not received an answer from you.
Hoping to hear from you soon with information about my order.
Thanks
Regarding my order Y128835921.My order was placed approximately two weeks ago.Despite three separate phone calls I have made to customer service and getting three promises of delivery and promises of emails I have received nothing from your company.None of your staff could explain to why I couldn’t purchase a £100 gift card.I await your response. Leslie Roth
Hi,
We would like to follow up about the order we placed via online last Feb 9,2017 under order details A200991956 with shipping address at Noura Alsudais, 1263 South Chillicothe Road Aurora OH 44202 US.
Until now we did not receive any shipment or call from you.
Would you please help us tracing the whereabout of this item?