Alibaba Head Office
Alibaba (China) Co Ltd,
969 West Wen Yi Road,
Yu Hang District,
Hangzhou 311121, China
Phone: (+86) 571-8502-2088

Alibaba Customer Service
Phone: 4008-261-688 (for China Gold Suppliers)
Email: alibaba@service.alibaba.com (general)
Email: goldsupplier@member.alibaba.com (for Gold Suppliers)
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About Alibaba
alibaba logoToday, the name Alibaba is synonymous with wholesale trading, both buying and selling of products worldwide. With humble beginnings in the year 1999, the Chinese firm has grown to become one of the leading e-commerce companies in the world with over 45 million members.

The wholesale model being one of the chief offering, Alibaba today has hundreds of millions of products covering a wide range of categories. Catering to over 190 countries, Alibaba is free for registration and allows buyers and sellers to connect with each other, whether it is for product enquiry, price negotiation, shipping or others.

Some of the categories that has products listed include, Agriculture, Apparel, Automobiles, Transportation, Shoes, Computer Hardware & Software, Home Appliances, Electrical Equipments, Sports, Toys, Beauty & Personal Care, Furniture, Tools, Hardware, among others.

On the Alibaba website, one can narrow search results by type, source, and even location. Clicking on any of the results, a visitor is welcome with pictures relevant to the product, with details of product, warranty, payment terms, packaging, delivery and even sizes. If you are serious about the product listed, you can even reach the supplier directly on the page.

For buyers, Alibaba offers specialised trade services such as Business Identity, Trade Assurance, Secure Payment, e-Credit Line and Inspection Service. Suppliers can choose from free membership and gold supplier membership. The latter provide privileges such as product showcases, verified icon, customized website, among others.

One of the key offerings of Alibaba is its Inspection Service which allows you to find an inspector who will visit the manufacturing facility anywhere in China and make reports, including pictures, to ensure quality products are delivered.

Logistics is another important factor for wholesale trading. Leave your worries to Alibaba Logistics which covers sample/trial orders and even small to large quantities. Did we mention the payment aspect? You can do a Bank Transfer (T/T) or use your Visa or MasterCard. Even Western Union is accepted.

If you are yet to try Alibaba, this is your time to explore wholesale trading. Visit the website and register for free. If you have concerns with regard to your payment, refund, cancellation, shipping, order quantity or the vendor itself, leave your complaints and feeback with the friendly customer service desk of Alibaba. Feel free to drop a mail or a support ticket to get faster responses. If you hail from Indonesia, Spain, Brazil, Germany, France, Turkey or Italy, Alibaba has an exclusive website catering the local populace. Happy shopping.

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Last Update: September 18, 2024