Contact Alexa Internet: Find below customer service details of Alexa.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
Alexa Internet, Inc.
Presidio Building 37
San Francisco, CA 94129-0141
United States
Phone: 415-561-6900
Customer Service
Web: Support
Web: Twitter Support
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About Alexa Internet
Alexa is a web traffic and ranking system launched in the year 1996. It currently operates as a subsidiary of Amazon.com. Alexa provides data and statistics about visitors to websites. It gathers data from people who have the Alexa toolbar installed in their browser. Ranking is determined by a site’s estimated average of daily unique visitors and number of pageviews over the past 3 months. One can check the rank of a website by typing the website URL on Alexa.com. The results will show the global and local rank, how the site is ranked relative to other sites, audience geography and visitor engagement (bounce rate, daily page views and daily time on site). Additionally, you can know what percentage of visits come from a search engine and what the top keywords are. To know the competitors, Alexa will show sites that are similar and related, besides the sites that link to the URL.
Premium tools help business owners to discover opportunities to grow traffic, leads and revenue. The tools available for business users include keyword difficulty tool (suggests best keyword ideas), competitor keyword matrix (find competitor keywords), competitor backlink checker, on-page SEO checker, SEO audit tool, audience overlap tool, site overview, site comparisons and top sites. All this comes under Marketing Stack. Other plans include Website Traffic Analysis and Certified Alexa Rank. The website analysis tools give you an idea of the estimated monthly traffic for sites, historical traffic trends, audience demographics, top keywords sending traffic to a site and site screener to find sites that match search criteria. Before subscribing to a paid plan, you can try all features with a free trial.
To activate the Alexa Pro free trial, simply sign up for a Basic, Insight, Advanced or Agency plan. Only one free trial is available per account. All plans are billed on a monthly basis. You can upgrade to a plan or cancel existing plan any time. Payment for subscriptions can be made using Visa, MasterCard, Discover, American Express and PayPal. There are ebooks and video tutorials explaining the features and tools. Note that you dont need a subscription to get website traffic and statistics, along with option to check similar websites. If you need to research the top sites on the web, there is a section dedicated for same, giving an overview of the web’s top sites. You can know popular sites by country or category like arts, business, computers, health, home, science, shopping, sports and games.
Download the Alexa extension for Chrome or other browsers to see how popular a website is and find sites that are similar to site you are visiting. You can further see how a site looked in the past and even know what queries drive traffic to a site. Reach the Alexa support for queries on subscriptions, payment, billing, cancellation, or others. Interested in a career with Alexa Internet? The Jobs section lists the open positions and opportunities. You can apply for a job directly on the website. For more information or queries on tools, subscriptions, cancellation, career/jobs, or others, reach the Alexa Internet support.
