Hero Motor Head Office
Hero MotoCorp Ltd.
34, Community Centre, Basant Lok, Vasant Vihar,
New Delhi – 110057, India
Phone: +91-11-26142451
Fax: +91-11-26143321
Hero India Customer Care
Phone: 1800 266 0018 (toll free)
Hero Zonal Offices
You can reach the below zonal offices of Hero for complaints, enquiries or feedback on Hero products.
Delhi: 011-26533981-2 (for north regions)
Bangalore: 080-25550430 (for south regions)
Kolkata: 033-22810926 (for east regions)
Pune: 020-25511577 / 25512161 (for west regions)
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Locate Hero Dealer
Looking to purchase a Hero two wheeler? Locate a dealer/store by clicking here. You can find a dealer nearest to your street, wherever you are located. You can also enquire with a local dealer on Hero models, rates, warranties or other questions.
Locate Hero Service Center
To locate a Hero service center to repair or replace parts of your Hero two wheeler click here. You can find Hero service centers in all major cities including Bangalore, Chennai, Mumbai, Hyderabad, Chandigarh, Goa, Mangalore, Cochin, Kolkata, Amritsar, Bhubaneshwar, Ahmedabad, Pune, Bihar, Trivandrum, Guwahati, Jammu and Srinagar.
About Hero MotoCorp Ltd
Hero was established in the year 1983 as Hero Honda. The company was a joint venture between Hero Cycles founded by Brijmohan Lal Munjal and Honda of Japan. However, in 2010 Honda pulled back from the agreement, selling its shares to Honda. This led to the company being rechristened as Hero MotoCorp. Headquartered in Gurgaon, Haryana, Hero is currently India’s largest two-wheeler manufacturer. Hero two wheeler models include Super Splendor, Splendor Pro, Splendor+, Splendor NXG, Pleasure, Passion Pro, Karizma ZMR, Karizma, Hunk, Glamour Fi, Glamour, CD Deluxe, CD Dawn, CBZ Xtreme and Achiever. For latest or updated models visit the website.
Hero’s Splendor has emerged as the World’s largest selling model in 2000, 2001 and 2002. In 2004, the company sold over 10 million units, making a global record. Hero Honda’s Splendor sells more than one million units each year. Hero’s much sought after Splendor bikes have new “Quantum Core” engine that delivers best fuel efficiency; 125 cc engine; low-vibration engine; and gives max speed of 90 Kmph. While Super Splendor bikes can be purchased for between Rs 45k and 55k, Hero offers low priced bikes such as CD Deluxe that can cost between Rs 35k and 40k.
Hero MotoCorp has three manufacturing plants – one at Gurgaon, second at Dharuhera, and third at Haridwar. The company was in fact the first to launch the Fuel Injection (FI) technology in Indian motorcycles. Hero currently has over 5000 dealers and service centers across India. Between 2010-11, Hero sold around 54,00,000 two-wheelers and had profits of Rs 1927 crores.
Hero MotoCorp was awarded Two-wheeler Manufacturer of the Year award by Bike India magazine. The company was also recognised as top Indian company in automobile and most preferred brand of two-wheelers. In addition, it was adjudged the “Bike Manufacturer of the Year” at the Economic Times ZigWheels Car and Bike Awards.
Sir ,
I want to be a dealer of hero motor corp so please send me the procedure
hi sir,
Its a complaint about sevice centers.([pashupati sevice center.) Actually i have purchased a new CBZ on 19th jun 2011. I kept servicing it regularly. On 28th jan, 2012. i went for 5th time sevice and when i went everthing was ok but when I drove back the clutch plate was not working. The tecnicians there are rude and not responding to questions. This is not good after service. Hope it gets sorted asap.
Sir,
I am a patron of Honda motorcycles. I have used CD100, Super Splender, Passion,Glamour & now I purchased Hunk last year October from the following dealer.
Sahib motors
G.T. Road,
Panipat, Haryana
I am very unhappy with the performance of this bike. I faced many starting troubles in my bike because it has only self start. I need to push the bike every morning in order to start. Please solve my problem.
Please contact your local dealer.
Dear Sir,
I am a registered owner of Hero Honda “Passion Pro” HR-29-Z-1841. My Bike got an accident on 25th Jan-2012. I brought it to the SEHGAL MOTORS (Authorised Dealership of Hero moto. corp.) and handed over to Mr. Vivek for repair under Insurance. He had inspected the vehicle and opened a job card No-23397 dtd.28-01-2012 . He had not mentioned the delivery date on the job card and told me that the bike will be delivered to you within 7 days.
Today on dtd.03-02-2012 , I have made a call to Mr. Vivek to know the delivery status of my bike. He told me that a part (Hinge) is still not received to the Body shop store Deptt.delivered by Manesar Plant. He told me also the part will be arranged by approx 3 days.
Sir, I request you to make the delivery of my vehicle ASAP because I am facing so much problems regarding transportation.
Regards
Rajive Kumar
Hello,
I want to take dealearship of hero motor corp.So tell me what is the process and whom to contact
I am having lots of problems with my bike splendor pro. Hero moto corp has the worst servicing department and am not at all happy with the services. The head of engine in my bike is leaking oil since i purchased it and on every service i had asked the dept to repair, and it has been four services till now and the problem hasn’t been resolved. I’ve taken services from – Arun Kumar Jai Kumar Meerut Roadways.
Sir i have booked passon pro self RDS on 21st Nov 2011 by paying rs 10000 with receipt no 130 by cheque xx it was encashed 23rd Nov 2011 . Again i have paid rs 54363 on 16th Jan 2012 by cheque no xx it was encashed on 19th Jan 2012 ..the dealer romised to deliver on 26th Jan 2012…till 28th Jan 2012 i have not received my passon pro self RDS
I want to open HERO motor ccrop service center in my area, so what is the procedure
Dear Customer care Its very sad to inform U that MY Glamour Bike which is just for 06 Months old having Problem in Speedometer and for that I have contacted your nearest Sevice Centre at Sarsawa( Dist:- Saharanpur, UP)But till date No positive responce has been received at this end.
I have shown the vehicle at Deepak Motors in the month of Nov and He is also put a Demand for the same item on 25 Nov 2011, but till date no item has been dispatched . So kind request do the needful at the earliest
I Want to Dealership of hero bike at meghraj ( Sabarkantha) Gujarat. so please reply me what is the process.
Sub: Complaint about the service.
I would like to inform you that i buy hero impluse i am not Satisfied with your services because even after servicing my bike is getting stop even in running condition or when i stop at traffic signal…
Hi,
Could you please let me know the possible ways to get the CBZ extreme old model as new model is having self start only & not looks good than the older.
Hero showroom customer service is very bad. I dont like it.
10 months back i bought new hero honda hunk..last 2-3 months am not getting proper mileage..i have given my bike to the nearest showroom and they told that clutch pad is gone thats why mileage is not perfect..for that i spent nearly 2000 rs. and they told that i cannot get warranty for this
Sub: Complaint of my vehicle Hero Hunk
Engine No: KCI3EEBGD0084
Ref: Extended Warranty No: HHML 4644487
Dear Sir,
I have purchased the above mentioned vehicle from your showroom on 17-04-2011. The vehicle has run approx 2000km and as per servicing requirement, I have been doing the servicing regularly as per the recommended service norms. However the per/km average is not up to the mark as per your companyโs commitment and I am experiencing lots of noise at the back, causing lots of inconvenience
However, the main issue are that in the vehicle the front tubeless tyre there is air leakage from the sides of the alloy wheel, resulting in damaging the tyre and there is huge risk in driving the vehicle, which may prove fatal for me in future. Secondly, in the speed meter and the backlight casing some crakes has developed.
All these problems were bought into your notice during the 2nd servicing i.e. on 29-09-2011. Since then no action has been taken, instead of taking steps to rectify the defects at your workshop, I was adviced to consult the MRF tyre dealer in dibrugarh, regarding the tyre leakage problem. And for the meter and backlight some photos were taken and I was assured that these problems will be solved soon.
Though I was not bound to follow such advice, I went to the MRF tyre dealer who said that there was problem in the alloy wheel and the tyre had no problem.
So, I once again request you to take steps to rectify the defects at the earliest. With a hope that this time you will do the needful to rectify the aforesaid defects without further delay
ANAND KEJRIWAL
Can you supply one COIL for my Ambition model 2002 which is not available in odisha as said by NEELAM MOTORS BALASORE your authorised dealer
i cant understand company policy..ihad booked the hero impulse on 11/11/11, still i had not got the bike…what a service…thats why the selling goes down..
I have purchase Passion Pro self start bike on 26th Nov 2011 form FortPoing Mahim – Mumbai. When I booked the bike, that time ur salseman said ” 3 Coating & 6 Services” are Free of cost. But when i was going for 1st servicing to Mahim -Mumbai service center they are not giving Coating facility to me. They are saying only 6 services are free …
With regard to my bike, on an average am facing at least 4 problems every six month. Sad!
Hello,
I want to take dealearship of hero motor cops at Megharaj (Sabarkantha) Gujarat.
So tell me what is the process and whom to contact
sir
i have purchased a CD deluxe bike from RAN motors bilaspur(rampur) u.p.
i am not satisfied with the dealer’s services
I like your new passion expro & igniter 125Cc..when are those bikes coming to the market.
Respected Sir,
I am a regular customer of Hero bikes. I belong to Nabha Dist. Patiala(punjab). I want to buy your splendor+ bike but your Patiala dealer says I have to buy the bike with RC, accessories, 2 year extended warranty of engine etc. I am not interested in any of this, but just the bike.
I am a customer from Bhagalpur and i have a problem with my Pleasure..am really not satisfied with after service by Hero service center (Miheer Traders, Bhagalpur, Bihar) because they did not fix the problems. When i went there for free servicing they handed over my Pleasure scooter after only washing and next day i got problems with the engine and handle. I was lucky that God saved me from an accident.
I am a customer from solapur and i have a problem with my passion pro bike..am really not satisfied with the after service by hero service center (lakshmi automobiles)..two problems am facing are: noise in rear drum and another is starter problem.
I brought a Super splender self starter 2wheeler bike 3 years back. I do regular service at Adayar Motors.Chennai.Last 2 months i could not get wiring kit at all your service centers here IN CHENNAI and it is not fixed now.
have bought splendor pro self start on 22 feb .2011 there is battery problem from two months currently it is not working.. i have shown bike ten times to showroomโฆthey have not been able to solve my problem.
Sir/Madam,
I want to purchase a hero Glamour(cast alloy & self)of red colour.I live in Mugma Area(Jharkhand State).I want to know the address and phone no. of Hero Motocorp Dealers in Chirkunda, Nirsha or any other place near by Mugma (not dhanbad).
Please provide me the above mentioned details as soon as possible.
i heard that production of hero honda’s bike will stop after middle of next year due to HERO MOTO CORP… is it true…? Coz i want 2 buy Glamour and it is hero honda’s product Not of hero moto corp…. please reply
Hi,
I wanted to purchase latest CBZ Xtreme. When I see the site, its mentioned that the on road price is 76k. But when I have gone to the showroom, they are saying the price is around 84k. Why this much of difference? What is the exact price of the bike in bangalore?
Please provide me a reply.
Thank you.
please contact a local dealer
Hi please provide CBX xtream price with all taxes