A juggernaut in the United Kingdom’s general insurance industry, the Admiral Group had humble beginnings as a financial services company. Founded in 1991 as a division of the ‘Brockbank Group’, the organization was later bought out by Henry Engelhardt in 1999 and was listed on the London Stock Exchange in 2004. Admiral’s background in the insurance sector can be traced back to its origins in 1991 when the company decided to sell competitively priced car insurance plans to young drivers – a demographic that was rather seen as high-risk by other insurance companies.

Over time, the gamble of attracting the young crowd paid off, and Admiral was at the forefront of riding a wave of market disruption and customer satisfaction. As time went by, Admiral diversified its insurance portfolio, offering policies beyond car insurance, such as van insurance, home insurance, pet insurance, and travel insurance. Such diversification also allowed the company to become resilient to economic downturns while also catering to a wide range of customer requirements. In addition to that, Admiral has never been hesitant to integrate newer technology so that it can become more data-driven in the future.

Having said that, if you own an Admiral insurance plan and want to submit a claim for the same online, then you can effortlessly do so by following our in-depth guide explained below.

What are the Steps to Submit Claim Online

If you are planning to submit your Admiral insurance claim online, then be sure to follow the suggested steps laid out below.

  1. The primary step involves heading over to the official website here.
  2. On the landing page, you will be presented with several insurance options for which you can submit your claim. For instance, if you want to submit a claim for your car or vehicle insurance, then click on ‘Motor’.
  3. A pop-up window will open where you need to select whether you are raising a claim for the first time (a new claim) or have already raised a claim before (an existing claim). Additionally, you can go through any knowledge resources provided in the pop-up window to get more insights on how your claim will be handled.
  4. If this is your first time submitting a claim, click on ‘New Claim’ and then select the relevant secondary option.
  5. You will then be asked to begin the claim process online. To do that, click on ‘Start My Claim Now’.
  6. Proceed to first sign in to your Admiral account and then head over to your account’s ‘Claims’ section to begin the process. You will be required to state all the necessary information correctly and provide scanned photos of supporting documents (as required).

Once you submit your claim, you will then need to wait for one of the company’s dedicated claim handlers to get back to you.

Other Ways to Submit Claim

Besides submitting your Admiral insurance claim online, you can also complete the process over the phone simply by carrying out the below-mentioned steps judiciously.

  1. Start the process by visiting the official Admiral ‘Make A Claim’ web page here.
  2. Choose the type of insurance for which you want to submit your claim.
  3. Once you have selected your insurance type, a new pop-up window will open, asking you to either select between ‘New Claim’ or ‘Existing Claim’. Choose ‘New Claim’.
  4. After that, you need to choose the relevant option from the sub-category choices. For instance, if you have chosen ‘Home > New Claim’, then you need to select whether you are submitting a claim for accidental damage, escape of water, storm damage, theft, or all other household claims.
  5. Once you have selected the relevant category, you will be provided with a phone number under the ‘Give Us A Call’ section. Keep in mind that the phone numbers for each claim department are different, so ensure you use the correct phone number.
  6. After that, proceed to call the given number (based on the working days and timings) and provide all the required information you need to submit your claim.

Once you successfully submit your claim, you will then be contacted by the company’s claim handlers in due time to complete the approval and payment process.

Overview of Products

Admiral is a leading general insurance provider in the United Kingdom, offering a myriad range of products for families and individuals. Starting with car insurance plans, you get access to coverage for a single car or multiple cars. There is also a separate insurance option if you are driving a van, along with a multi-coverage insurance plan for both cars and vans. Additionally, the company offers car-sharing insurance policies and learner driver insurance policies as well.

Talking about Admiral’s other offerings, such as home insurance plans, you get coverage for both the structure of your home and its belongings, including accidental damage and legal expenses. There is also specialized protection for homeowners who are renting out their properties, known as landlord insurance.

In addition to the above-mentioned insurance plan options, Admiral offers travel insurance and pet insurance. Travel insurance includes coverage for single trips, multiple trips, and backpacker insurance. And for pet insurance, you get access to veterinary care, accidents, and illnesses for your furry animals.

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Last Update: April 8, 2024