Contact 1mg: Find below customer service details of 1mg.com, India, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
1MG Technologies Pvt Ltd
Level 3, Vasant Square Mall,
Pocket V, Sector B, Vasant Kunj,
New Delhi-110070
Customer Service
Phone: 0124-4166666
Email: [email protected]
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About 1mg
1mg is an Indian online retailer of medicines. Founded by Sameer Maheshware and Prashant Tandon, the company began operations in 2012 with headquarters at New Delhi. The website currently caters to more than 10 million people. All the content published on the website are curated by expert doctors. 1mg facilitates delivery of medicines from licensed pharmacies. 1mg currently is accessible for users across Delhi, Indore, Bhopal, Ahmedabad, Karnataka, Rajasthan, Tamil Nadu, Uttar Pradesh and West Bengal. Shoppers will need to upload a valid prescription for getting medicines delivered to address. If you are not sure about the right medicine and need help, you can book appointment with a doctor online.
Medicines purchased on 1mg come cheaper than local pharmacies. On the homepage, you can see the discounted items and those offering huge savings. Featured brands include Piramal, Dabur, Protinex, Himalaya, Organic India, to name a few. You can search for medicines and health products by keyword or category. Also, you can explore products by health conditions like fever, cold, mental wellness, eye, muscle care, pain relief, stomach care and first aid. Product categories found on 1mg.com include protein supplements, health food, amino acids, vitamins, weight management, diabetic devices, healthcare devices, sexual wellness, hair care, oral care, skin care, women care, pain relief, among others.
The product pages on 1mg have detailed description, benefits, key ingredients, and safety information. The retail prices and discounts are also revealed on the website. Purchases on the website can be made using debit card, credit card and net banking. Delivery options are revealed during checkout. If the product did not match your order or was damaged or expired, you can request a return. The 1mg customer support verifies all claim within 72 hours. Refund will be initiated after the claim is verified as genuine. The amount will be refunded within 30 days.
Besides shopping for medicines, 1mg allows users to book a lab test from comfort of home. More than 1 million lab tests have already been booked through the platform. Find packages with a number of tests. Samples will be collected from home. All reports can also be viewed online. If you need to connect with a doctor, you can do same with a free consultation. The doctors listed on the site are registered medical practitioners. You can chat with a doctor, mention your concern and attach prescription. For more information or queries on payment, refund, cancellation, or others, reach the 1mg support.
