TNT India Head Office
No. 82/1, Richmond Road,
Bangalore – 560025
TNT India Customer Care
Phone: 1800 425 9999 (toll free)
Phone: 6000 9999
Regional Offices
Below are phone numbers of TNT offices across the country. Reach the contacts for queries on new shipments, status, rates or other queries
Mumbai: 223086236
Guwahati: 9706066064
Kolkata: 33-39885678
Chandigarh: 0172-3261005
Nagpur: 7104307507
Goa: 8323268013
Bhopal: 7553206420
Ahmedabad: 7930476642
Vijaywada: 866-3204041
Cochin: 0484-3128502
Chennai: 044-30824039
Mangalore: 0824-2455588
Srinagar: 0194-2476830
Ludhiana: 0161-3231006
New Delhi: 011 32060552
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Track Package
To track a TNT package online click here. You need to input your consignment/reference number to get details of status.
Calculate Rate
To calculate rate for your shipment click here. You need to provide details of origin, destination and weight to get rates.
Pickup Request
Click here to request for pickup. You will need to provide details of weight, origin, destination and date.
About TNT
Thomas Nationwide Transport (TNT) was founded in Australia in the year 1946. In 1996, TNT was acquired by KPN (Dutch mail). Currently, the company has two divisions – TNT Express and PostNL. Globally, TNT provides express delivery services to 200 countries and employs over 75,000 people. The Netherlands-headquartered company had revenues of € 7,053 million (2010). The company has over 30,000 vehicles and 50 aircrafts to transfer goods and documents around the world. In India, TNT is headquartered at Bangalore and has over 614 offices, 2000 vehicles and 34 hubs. The express distribution company provides its services to over 13000 locations across India.
TNT India’s services include Express Delivery (same day delivery, next day delivery and more), Dedicated Express and Special Express, Express Import, Intercontinental services, Air Freight, Road Freight, and Industry Solutions for sectors such as automotive, industrial, telecom, electronics, computing and healthcare.
Dear TNT Person ,
We will like to complaint about a parcel sent by our customer from Belgium on 5th September 2019 with the tracking ref no. 288543371, We have tried contacting the TNT Mumbai office several times over phone and E-mail , We have a sent 10 time KYC documents but till date not receiving any details regarding this package. We are still awaiting for the packet which is stuck with TNT.
This is really frustrating that no one is responding on our query and we don’t know how long we have to keep waiting for this parcel, which is very important for us.
We will like to complaint about a parcel sent by our customer from UK on 4th Oct with the tracking ref #GE166254706WW , We have tried contacting the TNT Delhi office several times over phone and E-mail , but till date not receiving any details regarding this package. We are still awaiting for the packet which is stuck with TNT.
This is really frustrating that no one is responding on our query and we don’t know how long we have to keep waiting for this parcel, which is very important.
TNT Couriers is refusing to deliver a consignment sent to us by our client in Belgium. The consignment number is ?944555146. According to TNT, production of a valid government issued ID is insufficient to deliver a consignment and that the personal details of the firm (partnership deed)/company (articles, memorandum, registration certificate) have to be provided. This is not just obnoxious but is also contrary to law of the land. The document sent by the client is required in a civil proceeding that is instituted before the Madras High Court. TNT will be help responsible for its refusal to deliver the consignment.
AWB:752935610
My package has to come from Australia to India.There was some issue with address and when i called the person named Mr Umer shaikh(Customer Clearance Support – Imports KYCT: +02233210224
umer.shaikh@tnt.com) as i received the mail from the same person.I called him round about 100 times but he didn’t pick my call and not even replying for the resolution.When I approach Tnt Australia office and mail him in CC then he called me back and give a resolution of the problem in telephonic conversation and when i do the same he move on from his words and told me that this is not the solution.Again he suggest me and request to give other documents.I do the same and this person is not even replying the mail after receiving the mail.I called customer service again and complaint regarding him then one of his friend told then he is out of office when he will come i will let you know.
Is this the way TNT works.And guess what after all this i called him again and he replied with confidence that if he will reply all client like this then what other work he will do.Seriously if TNT is employing these type of ir-responsible and arrogant people I will not recommend even a single person to do business with TNT.
Waste service and worst customer dealing with TNT.
Dear Sir,
This is in reference to my courier No. GD 434 659 800 WW sent to, Chalakudy, Kerala. I sent a Play Station on personal affect that I sent to my children for the personal use. I therefore, request you to release same at the earliest and the required customs duty will be paid on delivery to the mentioned address.
Hope this will serve as an authorization letter to deliver to address mention in the courier slip.
Thank you for your cooperation.
Best Regards,
Benny Epprambil
Please send us an approx. quote for cold shipment under 2 to 8 deg C to UK from Dombivli Maharashtra, product is an API, around 200 kgs.