Ticketmaster Contact: Customer service, phone of Ticketmaster

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Contact Ticketmaster: Find below customer service details of Ticketmaster, including phone and address. You can reach the below contact for queries on Ticketmaster online booking, concert tickets, cancellation/refund, retail store locations or other questions. Besides contact details, the page also offers information and links on Ticketmaster services.

Ticketmaster Customer Service
Phone: 800-653-8000 (toll free)
Phone: 800-745-3000 (for help on ticket sales)
Phone: 866-448-7849 (Ticketmaster Express)
Phone: 800-943-4327 (TDD)

Ticketmaster Head Office
1000 Corporate Landing
Charleston, WV 25311
United States

International Support
Australia: 136 100
Canada: 1-855-985-HELP (4357)
France: 01-49-97-51-91
UK: 08444 999 999
Germany: 018 05 969 000 333
Turkey: +90 (216) 556 9800
Mexico: 5325-9000
Sweden: 077-170 70 70

The above are phone numbers of Ticketmaster offices across the globe. You can reach the contacts for concert dates, ticket booking or other queries

Ticketmaster Chat
To chat with the Ticketmaster support team click here

Retail Locations
Click here to locate a Ticketmaster outlet nearest to your street. You can reach a local outlet to buy a ticket or pick up tickets already purchased. Currently there are some 2,000 retail outlets. Retail partners include Walmart, Kroger, Publix, HEB, Giant Eagle, Boston Store and Homeland.

Print Tickets
To manage your account or to print a ticket already purchased click here. In case an event is cancelled, a full refund is offered. Otherwise, you can get a refund only for 72 hours after purchase of ticket.

About Ticketmaster
ticketmaster-live-nationTicketmaster was founded by two college staffers and a businessman in Phoenix, Arizona, in the year 1976. In 2009, Ticketmaster surpassed sales of one million paperless tickets. The global event ticketing leader has over 26 million monthly unique visitors. In 2010, Ticketmaster merged with Live Nation to become Live Nation Entertainment. Live Nation Entertainment currently is the world’s leading live entertainment and eCommerce company. The company consists of of five businesses. In 2009, Live Nation sold 140 million tickets, promoted 21,000 concerts and partnered with over 850 sponsors.

On the Ticketmaster website, guests can book tickets for music events, sports, arts or family events. Whether it is alternative rock, comedy, country, jazz, rock and pop in music, or basketball, football, hockey or motorsports tickets, you find them all at Ticketmaster. Under Arts & Theater there are categories such as comedy, museums and exhibits, musicals and plays. Payment for online purchases can be made by MasterCard, Visa, American Express, Discover Network and Diners Club. Guests can also choose preferred seats with Ticketmaster’s interactive seat maps. Tickets could be printed, can be picked at retail locations or can even have it sent to an address.

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  1. Andrew Rogers Reply

    I am still waiting for Ticketmaster Customer Services in Germany to contact me regarding my Neil Diamond tickets that i have bought and paid for (i have paid Euro 530.65 ticket ref 15674481). I have e-mailed customer services numerous times and tried phoning many times without success. This is becoming very very frustrating now. If Customer Services read this, please can you contact me urgently

  2. Hi
    I have tried all day to book two tickets for the u2 “redzone” presale tickets 26.07.17.
    Just like Azhain who writes above, I can get all the way to typing in my visacard info but when I press pay, it says tranaction refused or that you can not buy tickets in your area(Denmark). Please help me soon I’ve paid a lot of money to get presale ticket acces.

  3. I haven’t received my tickets for the COLDLY concert to be help on 1 June in Germany. My order number is: 13533885. The customer care no. for Germany are no longer in use. I’ve sent emails but haven’t received any reply. I have no idea what I’m supposed to be. My order was in November and 6 months later NO TICKET !! Help please

  4. Hello,
    I was trying to buy tickets for Coldplay concert this morning, as soon as the ticket sale was announced. I tried several times, first my card was not accepted, then I used my other card, but it was written that delivery method is not valid for my region, I used recommended one. Then I changed delivery methods several times, and every time I had to go back and search for the new tickets. Still I could not buy tickets as it gave the same response. As a result now there are no more available tickets. I spent about 2 hours trying to look for tickets from my computer and my phone and could not find anything.

  5. Manuel Eslava Reply

    Dear friends, I’m really upset with the service provided by ticketmaster France. Since yesterday I’m still waiting that someone responds to several emails and tweets. I cannot attend the re-scheduled U2 concert in Paris and I want to return my two red zone tickets. Deadlines seemed to be today but no response. Can anybody help me?

  6. Liane Torelli Reply

    Please advise if this is the way you would prefer to receive a formal written complaint with your ticket purchasing system or via regular mail? I had seats confirmed by the automated telephone system and then it transferred me to an agent and after waiting 30mins, the tickets were not held as the system said they were. Thank you

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