Contact Microsoft – South Africa : Find customer care details of Microsoft in South Africa , including phone and address. You can reach the below contact for support or questions on Microsoft products, whether it is Windows, Microsoft Office, Internet Explorer or other queries on Microsoft.

Microsoft – South Africa

3012 William Nicol Drive
PO Box 5817

Phone: +27 (11) 990 5000 (International)
Fax: +27 (11) 361 7004
Microsoft Customer Care Center:
0860 2255 67

E-mail: [email protected]


Email Microsoft
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Microsoft Store
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Technical Support
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About Microsoft
Microsoft was founded in the year 1975 by Bill Gates and Paul Allen. Microsoft today is world’s largest computer software company. Microsoft products include computer software, consumer electronics, hardware, video games, automotive software, IT consulting, online advertising and more. Microsoft has a net revenue of $62 billion. Read More



  1. Alan Tasmer Reply

    I am 63, and technically challenged; I need to speak to a real person to help me reinstall my e-mail and other apps removed by an update from your company.
    I rec. this update about 4 or 5 mnths ago; and no computer store I visited can help (2)
    I am very upset that I cannot receive or send e-mails, and use my apps, like google earth etc.
    This has cost me; and I need your urgent help.
    To make arrangements and set a time to deal with this, you can call me on 0829295210.

  2. Jason Meder Reply

    I’m trying to open a Microsoft account on behalf of my son who has just purchased a X-Box One S. When I need to verify my e-mail it is not sending the security code to my e-mail. By the way I was on the phone for over 10 minutes without any assistance before I lost my patience !!!!!!

  3. Where in South Africa can I buy a printed copy of the Encarta Microsoft Dictionary?
    I am not interested in the electronic version.

    Preferably in the Western Cape

    What is the price?

  4. Sometime in May this year i bought myself a MICROSOFT535 anticipating a stress free smart device but to my dissapointment the phone jus shut down.When i went to the retailer were i bought it was told that it needs software upgrade of which i dont know how long its gonna take as i dont have another phone to use thanks to you microsft,My life is now on Standstill!NOT EVEN AN ALTERNATIVE!!!!!

  5. The WORST thing I could possibly have done is to download Windows 10. It takes forever to open in comparison to Windows 7 and it just irritates the crap out of me because it causes so many delays!!

  6. Devan Govender Reply


    I want to buy a Microsoft Windows tablet for work. The tablets I’ve seen thus far come with Office 365. This means that it is gong to cost me an annual subscription. But the organisation I work for is a non-profit organisation (a school) and we have Microsoft licences for our PCs. My questions are as follows: 1. Can I use this licence on my Windows tablet? 2. Is there any hardware specifications?

    Thanks, Devan Govender

  7. Hi,

    I want to buy a Windows multipoint server 2011 premium its hw much for 20 users and it wil be installed on 2 personal computers.

  8. cliff malatji Reply

    I want to know on how to go about upgrading my lumia 610 windows 7.5 to 7.8 OS and when will it’s update be available on my phone because its been while bought my phone but still haven’t got any?

  9. I purchased a windows 7 Premium upgrade key from your online store, however it is the wrong one and I would like a refund so that I may purchase the correct one.

  10. Rencia Moens Reply

    Dear Micrrosoft,
    I have lost my Microsoft Office professional 2007 plus Cd and backup, due to frequent travel. On Tuesday night I used Exel and Word on my computer and Wednesday morning,it came up with an error code 1706 and the loss of program ProPlus.WW\ProPlusWW.msi. I requested a backup and the reply was that the Producrt Key was locked and therefore cannot be activated. I am a business consultant and need this program to be activated urgently. How do I go about activating it to download a backup to reinstall the lost program. I have sent an email requesting same and received the email underneath.
    Thank you for contacting Microsoft Office 2010 online store.

    We apologize for the inconvenience; unfortunately, here at the Microsoft Office 2010 online store, we can only assist with issues involving the purchase or download of your product. Therefore, we are unable to assist you with technical support issues such as product activation. Please contact Microsoft Technical Support for assistance with the product you have purchased.

    Technical support may be contacted at:
    Dean H.
    Microsoft Office 2010 online store
    Customer Service

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