Previously known as Staples Center, Arena remains a cultural landmark in downtown Los Angeles, synonymous with high-octane sporting events, enjoyable concerts, and unforgettable entertainment experiences. Inaugurated in the late 1990s, the stadium’s vision was to revitalize the city of downtown Los Angeles, not only economically but also politically. And after completing its construction alongside the Los Angeles Convention Center complex, the place transformed its surroundings into a vibrant entertainment district.

For the uninitiated, Arena boasts an impressive architectural design, with 950,000 square feet of floor space and a flexible layout for accommodating hockey and basketball games with an audience up to 20,000 members. Additional arrangements are also made for concerts and other events, and about two-thirds of the stadium’s seating is strategically placed in the lower bowl, ensuring an intimate environment for spectators. And luxury suites, spread across three levels, provide a touch of exclusivity for high-end experiences. It should also be known that the Arena is home to four major professional teams, namely the Los Angeles Lakers (NBA), Los Angeles Clippers (NBA), Los Angeles Sparks (Women’s NBA), and Los Angeles Kings (NHL).

Beyond professional sports, Arena has hosted a multitude of events, namely the prestigious ‘Grammy Awards’ as well as concerts from legendary artists such as Madonna and Michael Jackson. With that being said, if you are looking to get in touch with the authorities posted at the stadium, then our compact guide should be able to help you with all the essential.

How to Contact the Management Arena is currently located at 1111 South Figueroa Street, Los Angeles, CA 90015, and is easily accessible from the Los Angeles International Airport (LAX) and the Hollywood Burbank Airport (BUR). There are two primary ways through which you can get in touch with the Arena authorities – in person or via phone. However, the contact details may vary based on the reason for which you are contacting them.

How to Contact the Box Office

If you are contacting the stadium for ticket-related or parking queries, then you need to contact the stadium’s box office directly. The box office is located adjacent to Star Plaza, on Chick Hearn Court, between Georgia and Figueroa, especially if you are traveling in person. You can also contact the box office by phone at (213) 742-7340 or via email at [email protected]. Additionally, for group sales ticketing, you can contact them over the phone at (877) 234-8425, online, or [email protected].

How to Contact the Guest Services Center

When contacting guest services, be it with questions, concerns, or issues, you need to get in touch with the ‘Guest Services Center’ located on the Main Concourse across from aisle M12 and on the Upper Concourse across from aisle U6 of the stadium.

Guests are also encouraged to text the authorities directly at 213-616-9950 (available 24×7). And if you are a guest or have someone who has disabilities, then you can contact the Guest Services Center as well. To view the accessibility guide, visit here. Also, keep in mind that all housekeeping concerns fall under the guest services category.

How to Contact For First Aid

If you have a medical emergency or require first aid, then you can get in touch with the stadium’s trained Emergency Medical Technicians (EMT) personnel at any moment you are within the stadium’s premises.

You can find first aid offices on the Main Concourse across from aisle M3 and on the Upper Concourse across from aisle U22 of the stadium. Additionally, staff are also equipped with Automatic External Defibrillators (AED) in various locations throughout the facility, and they are properly trained to use such devices during emergencies.

Other Important Details

According to Arena’s terms, the stadium and its authorities do not have designated autograph locations and do not process autograph requests. So, if you were planning to contact them for player autographs, it is evident that you should drop the plan.

Keep in mind that animals or pets are prohibited inside the stadium, unless it is a trained service animal or a service animal in training for guests with disabilities. And finally, if you want more information on hotels at LA LIVE (an entertainment district that includes Arena), then visit here.

How to Report Lost and Found

According to Arena, all lost and found items are taken to the ‘Guest Services’ section. If you want to inquire about a lost item at the stadium, then you need to follow the recommended steps provided below.

  1. Start by first visiting the official ‘Contact Us’ web page.
  2. On the landing page, state your full name along with the email address that you want to use for the communication process.
  3. Then, from the drop-down menu under ‘Reason For Contact’, select ‘Lost And Found’.
  4. After that, in the ‘Comments’ section, state the item that you are inquiring for. Provide a thorough description of the lost belonging, such as its type, color, shape, and other unique characteristics, along with the date, time, and approximate place it was lost.
  5. Once done, click on ‘Submit’, and your inquiry will be registered instantaneously. Expect an official reply within one business day.

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Last Update: June 17, 2024