Fliers around the world choose Qantas as their preferred airline whether they are travelling for work, leisure, or personal reasons. You might need to change or cancel your flight due to unavoidable circumstances. To make the cancellation process simple for you, we’ve included a list of quick and straightforward actions.

One of Australia’s most recognisable brands, Qantas (QF) was established in rural Queensland in 1920 and has contributed significantly to the growth of both the domestic and global aviation industries. The Qantas family now includes QantasLink, Jetstar, Qantas Freight, and Qantas Loyalty, the largest frequent flyer club in Australia with more than 12 million customers. Together with its codeshare and Oneworld partners, the Qantas Group offers flights to more than 1,000 locations worldwide with an average of 7,300+ flights each week.

At the start of the twenty-first century, its regular flight routes included New Zealand, Australia, Asia, and the Americas. Sydney is home to the airline’s corporate offices. Later, Qantas established Jetstar as a low-cost carrier to tackle stiff competition. Qantas operates in a myriad of destinations in Australia, New Zealand and the South Pacific, namely Sydney, Brisbane, Melbourne, Christchurch, Auckland, Queenstown, Noumea, Fiji And Vanuatu. International routes also include Canada, China, India, Indonesia, Italy, Japan, Singapore, UK and the United States.

What you Should Know About Refunds and Cancellation

Passengers may ask for a refund within 24 hours of purchasing a ticket. Tickets must be purchased, though, at least seven days prior to the initial departure time. Consult the fare guidelines you were given for further information on the Qantas 24-Hour Cancellation Policy and Qantas 24-Hour Cancellations. You have the option of canceling your plane ticket if you have already purchased your tickets but for some valid reason, you are unable to travel.

Passengers on Qantas Airways have the option to cancel their reservations, therefore it’s crucial to understand their cancellation policy before making a decision. You can adhere to the given guidelines like you have 24 hours before the scheduled departure time of your flight to seek the cancellation of your ticket. There is no fee for flight cancellations made by passengers within 24 hours. If the ticket is refundable, passengers may also ask for a cancellation.

1) How to Cancel your Flight Through Website

The Qantas Airlines reservation can be canceled in person, online, or at the airport. The online route is, of course, the simplest method that we advise. To cancel a Qantas airline reservation, just adhere to the instructions below:

  1. Browse the Qantas Airways website.
  2. Select the “Fly” category and next, choose the “Manage Reservation” option.
  3. Scroll to the end of the page to cancel the flight and tap on the “Cancel the flight”.
  4. Complete the necessary fields (details of your flight). Tap on “Continue” to proceed.
  5. Understand the Qantas Airways cancellation policy in detail.
  6. Select “Continue” once you are sure of canceling.
  7. Verify the cancellation process. Pay the cancellation fees if applicable.
  8. Check the amount of the refund.

2) How to Cancel your Flight Through Phone

In addition to the aforesaid steps, you can call the Qantas helpline for quick support. Some numbers for key regions are: 13 13 13 (Australia), 0800 808 767 (New Zealand), +971 4389 8111 (Dubai), +33 1 57 32 92 83 (France), +49 69 299 571 421 (Germany), +91 22 6111 18 18 (India), +65 6415 7373 (Singapore), 0800 964 432 (UK) and +1 1800 227 4500 (US). Provide your booking information and a customer service representative will cancel your Qantas flight using the best available option.

3) How to Cancel your Flight at Airport Ticket Office (ATO)

You will need to travel to the closest airport in order to cancel your flight offline. To cancel your plane tickets, find the Qantas Airways counter. You must present the ticket and any necessary information to the agent. If this is the case, you will be required to pay a cancellation charge. The passenger must make sure to have relevant documents and tickets handy in order to cancel the flight without any hassle.

Please don’t hesitate to get in touch with Qantas Airlines customer service if you want to ask for a refund on your tickets. Only passengers will receive the reimbursement; if a traveler wants the airlines to reimburse someone else, they must obtain that person’s written agreement beforehand.

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Last Update: January 19, 2023