HP Australia Head Office
Hewlett-Packard Australia Pty Ltd (Melbourne)
353 Burwood Highway
Forest Hill, VIC 3131
Fax: 03 8833 5901
HP Australia Customer Service
Phone: 13 13 47 (within Australia)
Phone: +61 3 8833 5000 (if calling from outside)
Reach the above phone numbers for queries or support on HP desktops, laptops, monitors or printers. Do keep your product name, number and other details ready. You can also get details on HP service centers in Australia if your HP product needs servicing.
HP Support
>General
Phone: 13 10 47 / +61 2 8278-1039
>HP Desktops/Laptops
Phone: 1300 721 147
Phone: +61 3 8833 500
>Compaq Presario
Phone: 1300 888 423
>HP Parts
Phone: 1 300 301 099
HP Australia Offices
| Queensland Hewlett-Packard Australia Pty Ltd Level 9, 229 Elizabeth Street Brisbane, Qld 4000 Fax: 08 8408 4299South Australia Hewlett-Packard Australia Pty Ltd 108 North Terrace Adelaide SA 5000NT Hewlett-Packard Australia Pty Ltd (Darwin) 40 Cavenagh Street Darwin NT 0800 Fax: 08 8981 7199 |
Sydney Hewlett-Packard Australia Pty Ltd (Rhodes) 410 Concord Road Rhodes NSW 2138 Fax: 02 9022 5151A.C.T. Hewlett-Packard Australia Pty Ltd 7-11 Barry Drive Turner ACT 2612 Fax: 02 6247 3654 |
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Download Drivers/Software
To download HP drivers or software from HP Australia website click here. You can find here drivers of all HP products, whether laptops, desktops, printers or scanners.
Online Store
Click here to visit the online store of HP Australia. You can purchase here laptops, desktops, monitors, printers and accessories such as mouse, adapters and usb/dvd drive. For laptops the store features HP Mini, HP Pavilion, HP Envy series and for desktops you have Compaq Presario series, HP Omni, HP TouchSmart and HP Pavilion Slimline. You can also purchase HP printers such as HP Envy 100, HP Photosmart, HP Officejet Pro, HP Photosmart Premium and more. You can make your purchases through Australian VISA, MasterCard and American Express cards. For customer support call 1300-304-889 or +61 3 8877 5000
Register HP Product
To register your HP product click here
HP Australia Offers/Discounts
For latest offers or discounts from HP, whether laptops, desktops, printers or scanners, find here
HP Retailers
Locate a HP retailer nearest to your street to purchase desktops, notebooks, printers, scanners, cartridges or other HP products. Click here to locate a HP retailer at your city.
About Hewlett Packard (HP)
Hewlett Packard was founded in the year 1934. Currently, HP serves more than 1 billion customers in more than 170 countries. It has around 324,600 employees all over the world. In 2010 HP recorded a revenue of $126 billion. HP ships over 48 million PC units annually. It is world’s largest IT company and has its headquarters in California, US. Read More
I recently called the Australian HP outlet for information. After going through a bunch of automated (Aussie accent) hurdles, I was asked what my call was about? I replied ‘ recycling’ (for my old HP products) but the ‘ American auto voice’ replied ‘ language, not currently supported – goodbye’ & then hung up!
heh heh heh heh.
I purchased en envy laptop on the 31st of March and when i switched it on it sounded like an old truck one of the fans must be faulty. support agreed to replace it but 20days later i still have had nothing despite having made several calls to the support and customer services line. very unhappy. It seems as though customer service is in name only and they really don’t care at all .
I have recently had help from Hewlett-Packard to connect a printer to the network. The help I received troubleshooting the problem via phone and remote control was excellent. Getting the correct phone number and right contact was a bit confusing. I am a Type 1 Diabetic and stress causes me a lot of problems with my health. The problem was with a faulty modem installed when the NBN was connected (from there with NBN I went round and round in circles): I can now get my life back. I thank Melodie very much who tried very hard to help me and also the chap (Ross ?) who connected me once the modem was replaced. Their help was very much appreciated-
Did ONE update of 3 on my mother’s laptop – BIOS update. Laptop required a restart to complete update. Restarted laptop. Quote: “Something happened and your PIN isn’t available. Choose another sign-in option and set up your PIN again by going to Settings>Accounts>Sign in options”. Hello? Can’t sign in because your update stuffed up something and the laptop wants me to go to the aforementioned! It gives me a hint on a drive that does not exist. Your update, I can’t get in. I now have to take it to the computer mechanics and have them try. Thx. Kindly do NOT have updates that (apart from taking up space) bugger up the computer. REALLY cheesed off. Especially at 0136 (in the morning).
I purchased my laptop from Harvey Norman in June 2017. It has never worked properly, constantly “not responding”. Harvey Norman checked it and said it ran very slow but they could not find a fault code to send it to HP. I contacted HP many times and finally they took it back to Singapore and updated some things on it and sent it back. It still was running too slow to use and I was unable to install software without it “not responding”. I gave it back to Harvey Norman who checked it again for free knowing I was now out of warranty. Well it still doesn’t work so I checked online and found a program called Revive. It says there are 1183 errors and many of the files constantly crashing. I have spent so much money already on a computer I can’t use at all. I am at a loss as to what to do. I am a disabled pensioner, do not live near a town, need a computer….and I can’t believe no one can fix it. What a waste of $900….??
Hi there
RE: ORIGINAL INK CARTRIDGE FOR HP DESKJET INK ADVANTAGE 3635 ALL-IN-ONE PRINTER
I need your advice about the correct original ink cartridge for the above printer.
I bought the above printer while in the Philippines and was supplied with the following cartridges:
1 x HP 680 Black Original Ink Cartridge ( F6V27AA )
1 x HP 680 Tri-color Original Ink Cartridge ( F6V26AA )
Now I am here in Australia and need to buy supply of the HP 680 cartridges, I am unable to find the above cartridge in Sydney, please advice what is the suitable cartridge to buy for my printer in Australia? Thanks.
After working well for years my printer will no longer respond to my computer when I want to print a document. I have tried everything I know – including turning everything off and restarting – to get it to work to no avail .
Please help!
Kay
I bought an HP 15-g205AU for $399.00 in June 2015. It is now November 2016 and I have had to have the hard drive replaced, at a cost of approximately $200.00 including parts and labour. This is half the cost of the original purchase and, as a pensioner, money I can ill afford. The hard drive should not have needed replacing so soon. I had an HP computer previously and it was at least 6-7 years old before the hard drive crashed. I am extremely dissatisfied and upset with the poor quality of my purchase, not to mention that I am also extremely upset over the cost of repairs,and will not purchase a HP product again.
Very disappointed with the life of the hp battery 708457-001
I purchased 2 laptops & both the batteries have failed on me
MY previous laptops were MSI and the batteries were great.
I now have another defunct battery
Exactly the same problem here only my laptop is only just out of warranty and battery has failed. Hewlett Packard could not care less. So battery failure is an old problem going back at least 3 years when this was posted and they have done nothing to improve their products, well it figures!!
Hewlett packard after sales service and warranty of faulty underwhelming products is disgraceful. They need to be exposed for their inferior quality products. There basically is no service in Australia it is all run out of Singapore for all but the most basic of issues. These products tend to have big issues early in their life.
Hewlett Packards sux.
Hey someone at HP support Australia,
All I want to do is to open HP Solution Centre on my pc. It’s been on there for years, worked okay for years and again once re-installed due to Windows 10 upgrade.
But today it will not open. I tried uninstalling the printer, then re-installing it. Solution Centre still not opening.
Please help.
I’ve searched on your website for help, wanting to email or online chat, but no luck in getting to where that will happen.
I cannot phone you.