Singapore Airlines is a globally established airline and a recipient of numerous prestigious awards. Based at Singapore Changi Airport, it serves as the island nation’s official carrier. Singapore Airlines currently connects fliers to 64 locations in 32 nations. They have non-stop flights from North America to San Francisco, Los Angeles, and New York (Newark), with the latter route taking the longest on earth at about 19 hours. Additionally, they provide connecting flights via Europe to New York and Houston.
With connections through partner airlines Lufthansa and Swiss, they offer services to some of the largest cities in Europe, including the Star Alliance hubs in Frankfurt, Munich, and Zurich. Additionally, the airline offers flights to Amsterdam, Copenhagen, London, Paris, Barcelona, Rome, and Milan. It is also one of the few Asian airlines that fly to Cape Town and Johannesburg in South Africa. Additionally, they provide service to numerous locations in Asia as well as the major cities of Australia and New Zealand. The parent company operates a low-cost airline called Scoot, which connects fliers to airports across Asia Pacific. Scoot has codeshare agreement with Singapore Airlines and connects fliers to more than 60 destinations.
What you Should Know About Cancellation and Refunds
With Singapore Airlines, you will find some of the most customer-friendly policies. It is no surprise that it is a favourite among travellers. They have formulated a cancellation policy considering all the factors. As of 2022, the following are the factors you can take into account to receive a full refund in the event of a cancellation. You are entitled to a full refund if you cancel the reservation within 24 hours of purchasing the ticket. If you purchase a refundable ticket, the cost of the ticket will be reimbursed to the original method of payment.
Tickets that are non-refundable will only have the tax reimbursed to you. Within the time allotted for that specific ticket, submit a cancellation request. You are entitled to a refund if your flight with Singapore Airlines has been cancelled. You can request a refund if an international border is closed and you are unable to board a Singapore Airlines flight. According to the airline’s cancellation policy, you can rebook your ticket for a later date, request a travel credit, or request a refund.
How to Cancel Through Website
- Browse the website Singaporeair.com.
- Select “Manage Booking” from the menu.
- Using your booking reference or e-ticket number, you can cancel.
- Choose the flight that you want to cancel.
- Review your reservation and choose the option to cancel the ticket.
- You may easily cancel your flight with Singapore Airlines by clicking the Submit button.
How to Cancel Through Phone Helpline
Fliers can cancel or change the dates at the comfort of their home by dialing the Singapore Airlines customer support. The support executive will request your name and booking number to process the cancellation. Following the cancellation procedure, the airline will contact you via your registered phone number and email address. For reservations and KrisFlyer queries in Singapore, you can dial +65 6223 8888. Here are the numbers for other key regions: 13 10 11 (Australia), +86-10-59407278 (China), + 33 1 86 47 73 99 (France), +49 69 174 156 59 (Germany), 1800 121 212 (India) +60 3 2789 8798 (Malaysia), 800-742-3333 (Mexico), +971 800 0650 1645 (UAE), 020 7660 8988 (UK) and +1 833 727 0118 (US)
How to Cancel at Airport Ticket office (ATO)
You will need to travel to the closest airport in order to cancel your flight through the ATO. To cancel your tickets, head to the Singapore Airlines counter. You must present your ticket and any other relevant information to the agent. You may be asked to pay a cancellation charge. The passenger must have relevant documents and tickets handy in order to cancel the flight without hassle.