Head Office
Metro ?stanbul San. ve Tic.A.S
Yavuz Selim Mahallesi
Metro Sokak No: 3 Esenler
Istanbul, Turkey

Customer Service
Phone: 153
Phone: +90 212 568 99 70
Email: info@metro.istanbul
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About Istanbul Metro
istanbul metro customer serviceIstanbul Metro is the rapid transit system serving Istanbul, Turkey, and was established in the year 1989. Locally known as Istanbul Metrosu, the rapid transit operates 5 lines connecting to more than 70 stations. Annually, Istanbul Metro serves over 384 million passengers. It has a fleet of 453 vehicles. The trains operate from 6am to midnight 12am.

The metro lines consist of M1, M2, M3, M4, and the M6 Mini-Metro. The upcoming lines are M5, M8, M7 and M9. As for the network, the M1 connects from Yenikapi to Ataturk Airport, M2 from Yenikapi to Haciosman, M3 Basaksehir – Olimpiyatkoy, M4 Kadikoy – Lartal, M6 Levent-Hisarustu, T1 Kabatas – Bagcilar, T3 Kadikoy – Moda, T4 Topkapi – Mescidi Selam and F1 Taksin – Kabatas.

Regular commuters can purchase tokens or smart cards (IstanbulCard) at manned stations or through vending machines. There are special fares for students and senior citizens. To view the schedule or make use of the route planner, visit the website. For more information or queries on tickets, payment, refund, cancellation, lost and found items, parking, or others, reach the Istanbul Metro customer service.

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Last Update: September 18, 2024