Yes 4G Customer Service
Phone: 03 – 83130000
Fax: 03 – 83183255
Email: yescare@yes.my
Yes Head Office
YTL Communications Sdn Bhd
Level 8, One Oriental Place
No. 1, Jalan Hang Lekiu
59100 Kuala Lumpur, Malaysia
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Yes Retail Stores
Click here to locate a Yes retail store nearest to your street. You can visit a Yes store to purchase Yes broadband products. States where outlets are found include Batu Pahat, Johor Bharu, Kluang, Kulai, Masai, Muar, Pasir Gundang, Pontian, Senai, Skudai, Kulim, Kota Bharu, Seberang Jaya, Melaka, Chemor, Cheras, Kuala Lumpur and more.
Check Coverage
To check Yes 4G broadband coverage across Malaysia click here.
About Yes 4G
Yes began operations in the year 2010. It is a subsidiary of YTL Corporation and offers wireless broadband services at affordable rates. Yes has some 1,500 WiMax base stations, and another 1000 will be soon set up for wide broadband coverage. Yes customers need to pay only what they use. Also, Yes claims to provide 100% digital, Quality-of-Service (QoS) voice calls.
Yes broadband experience is 5 times faster than 3G. With Yes, you pay only for what you use. Yes is said to be the first in Malaysia to bring mobile internet and voice together. With just one plan, you can surf as well as call at lowest rates. Yes products include pocket-sized USB dongle, 4G WiFi hotspot, Sim-less 4G cloud phone, and 4G gateway. Yes’ Valuepack 68 plan offers 3.5GB 4G mobile internet, free 150 mins calls, free 150 SMS and more attractive features. Yes’ Zoom 4G Gateway supports up to 10 users and has superior WiFi for faster broadband experience. No software download or installation is needed. Yes devices can be reloaded online through E-Pay.
This company is out of fund i assume. Why waited such long time to send notice for payment? Should send notice after contract had ended. Not waited 6-7 years later then come back claim customer to pay thousand amount for unused service? Seriously? Easy making money for the company but for us we don’t grow the money from the tree if you get what I mean.
Request rebate for past due account.
Requirements base on reason overseas trip on job career.
Base on ur Update Statement AC: 811492888 is RM337.85 without any access to your services. Anyway to cut short and purpose of win-win situation hope gives discount or maximum rebate to reactivate your services.
I’ve tried to get someone to answer my call by calling the customer care for about 2 weeks now, no one ever answers the phone and only calls back at odd hours. I tried writing in only get matched wrong profile after 9 days. Are you sure you have a customer team , if you do you might need to rehire someone who knows how to work it right.
I am trying to pay my bill for the past weeks at KB mall kiosk. But could not due to your system down. And I could not transfer payment through internet banking as well as you are not listed in the bank list. Tomorrow is the due date. You are always very efficient in cutting off the service. Now, what do I do? This day is Raya eve and tomorrow is Raya.
I have been in touch with your personnel for more than 10 times (maybe more!),from July until now, and my problem is still not solved. Maybe my huddle is faulty, please help!! Can’t get into my facebook game, am losing out to all my friends, so frustrating!!!
I am having difficulties to access internet from my hp notebook. My other devices such as iphone and ipad can access in easily via wifi…but not my hp notebook…please advice
I wish to subscribe to yes however i need your confirmation that it supports my home cctv for remote viewing. also this package includes what and how much per month?
tq
please enquire with the customer support