US Airways: How to contact for help

US Airways Head Office
111 W. Rio Salado Parkway
Tempe, AZ 85281
Phone: 480-693-0800

US Airways Reservations/Refund
800-428-4322

Hearing Impaired
800-245-2966

Online Support
U.S. & Canada: 800-327-7810
Mexico: 001-800-428-4322
International: 001-480-693-6769

Automated Machine
800-943-5436

Group Travel
877-USGROUP

Hotel Reservations
800-309-6241

Car Reservations
800-675-1487

US Airways Customer Care
US Airways
Attention: Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
Fax: 480-693-2300

Feedback/Complaints
To send your feedback or complaint on US Airways click here
sales@usairways.com

US Airways MasterCard
866-419-0881

Dividend Miles
800-428-4322
800-583-1820

Baggage Help
US Airways
Attention: Central Baggage Resolution RWB-BGZ
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
Click here to email
Click here to track delayed baggage

US Airways Club
Mailing address:
US Airways Club Administration
799 Hanes Mall Blvd
Winston Salem, NC 27103

Phone:
800-828-8522

US Airways Cargo Contact
888-300-0099
800-852-3333
Email: cargo_contact_center@usairways.com

Reservation – International Numbers
Australia  02-9959-3696
Austria    0810-00-11-72
Belgium    07-815-00-26
China – Shanghai  8621-6289-8867
Denmark    80-60-48-55
Finland    080-09-8873
France    0-810-63-22-22
Germany    0-180-300-0609
Greece    008-0044-143- 810
Hong Kong  852-2375-4775
Ireland    1890-925065
Israel    03-754-8400
Italy    84-881-3177
Japan  03-3597-9471
Korea  82-2-753-9114
Malaysia  603-2715-1122
Mumbai, India  91-22-22851616
Netherlands  020-201-3550
Norway    800-188-63
New Zealand  0800-623-4293
Portugal  808-20-09-58
Philippines  63-2-810-62-94
Spain    901-11-70-73
Sweden    0850-163-427
Switzerland    0844-805213
South Africa  27-11-289-8111
Singapore  65-6737-6966
Taiwan    886-2-2776-6769
United Kingdom    0-845-600-3300
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Flight Schedules
To check US Airways flight schedules online click here

US Airways Flight Status
To check US Airways flight status online click here

Web Check-In
You can check in beginning 24 hours (and up to 60 minutes) before your flight. To check-in online click here

Baggage Information
Checked Baggage: For those flying within US/Canada/Latin America/Caribbean, the first bag costs $25 and second bag will cost $35. Each of these bags can contain maximum 50lbs. Those flying to or from Europe, first baggage is free. Those flying from/to Israel or Brazil, two pieces can be carried free. Dividend Miles Preferred members and Star Alliance Silver and Gold status members are exempted from paying for the first and second checked baggage. Visit the website for more details.

Carry-On Baggage: You are allowed to carry one carry-on bag with up to 40lbs and one personal item.

Mobile US Airways
For boarding pass on your smart phone or flight updates click here

US Airways Club
Being a member of the US Airways Club gives you a range of benefits including access to over 250 clubs worldwide besides access to US Airways Clubs, Continental’s Presidents Clubs, United’s Red Carpet Clubs and Star Alliance lounges. You also get complimentary TV, wireless internet, fax machines and much more. The annual memberships include Chairman’s, Platinum/Gold/Silver and Standard. Contact 800-828-8522 for more details. To register online click here

Dividend Miles
Dividend Miles is a frequent flier program of US Airways. You can earn miles and award travel every time you travel with US Airways or its partner airlines. You can also earn miles on booking hotels, car rentals, and much more. Preferred members will earn a minimum of 500 miles on all segments. Membership is open to any individual person with a mailing address in the United States. Contact 800-428-4322 for more details. To register online click here

US Airways Destinations
US Airways destinations include Bermuda, Bahamas, Antigua, St Lucia, Belize, Mexico, Canada, Alaska, Arizona, California, Florida, Colorado, Georgia, Hawaii, Idaho, Illinois, Louisiana, Maryland, Massachusetts, Michigan, Nevada, North Carolina, New York, Ohio, South Carolina, Texas, Tennessee, Washington, Brazil, Tel Aviv, Frankfurt, Munich, Athens, Dublin, Rome, Venice, Amsterdam, Lisbon, Barcelona, Madrid, Zurich, Glasgow, London, Manchester and more.

About US Airways
US Airways began operations in the year 1939 as All-American Airways. The airline headquartered in Arizona, USA, is the sixth largest in terms of traffic and serves to over 200 destinations worldwide including the Caribbean and the Middle East and operates more than 3,200 flights per day. US Airways operates from its main hub at Charlotte/Douglas International Airport; Philadelphia International Airport; and Phoenix Sky Harbor International Airport.

US Airways employs over 32,000 people  across the world. The airline is a member of the Star Alliance Network, a global airline alliance that offers more than 21,000 daily flights to approximately 1160 airports in 181 countries. US Airways’ airport lounge is called the US Airways Club and has 19 lounges in 14 airports across the US. The airline’s subsidiaries include US Airways Shuttle and US Airways Express. US Airways was the only airline included as one of the 50 best companies to work for in the US by LATINA Style magazine’s 50 Report for 2010.