Head Office
Cathay Life Insurance Co Ltd
No. 296, Ren-Ai Road, Sec. 4,
Taipei, 106 Taiwan, Rep of China
Phone: 886-2-27551399
Customer Service
Phone: 0800-036-599
Phone: +886-2-55595110
Email: service@cathaylife.com.tw
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About Cathay Life Insurance
Cathay Life Insurance is a leading Taiwanese insurance provider that was established in 1964. The award winning company was one of the first to hold active presence in both China and Taiwan. Further to business interests, the company runs a national and international charity foundation, with funded activities that include social welfare, academic contributions, and cultural investment. The insurance provider has its headquarters at Taipei city and employs close to 40,000 people.
Founded in 1962 by Tsai Wan-Lin, the company entered the Chinese market in 2005. Later it forayed into Vietnam where it operated as Cathay Life Vietnam. The key products consist of protection insurance (life, health and injury insurances), endowment insurance, investment-linked insurance, group insurance, micro insurance and travel insurance. The group insurance is perfect for small and large firms looking for term-life, injury insurance or health insurance for their employees. The endowment insurance provides annuity and a lump-sum amount on the policy maturity.
Currently, the brand has over 22% market share. In 2017, the Fortune Global 500 company’s total assets exceeded NT $6tn. The website claims it caters to more than 8 million customers, making it the largest insurance company in the region. New customers can locate nearest Cathay Life Insurance branch on the website. You can also download forms or submit an application online for a new policy. Ongoing customers can pay their premium online by card or net banking. To make a claim, you can download the form on the website and approach any nearest branch with supporting documents. The Download section also has forms on new products, address change or cancellation. For more information or queries on payment, premium, cancellation, or others, reach the Cathay Life Insurance support.
