Head Office
Tencent Building, Kejizhongyi Avenue,
Hi-tech Park, Nanshan District,
Shenzhen 518057, China

Customer Service
Phone: 95017
Email: support@wechat.com
Email: platform@wechat.com (developer support)
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About WeChat
WeChat is a Chinese mobile communication platform developed by Tencent in 2011. Available on Android, iPhone, BlackBerry, Windows Phone, and Symbian platforms, the service is used to send text, image, video and audio messages. The platform connects more than 900 million users.

Users can search and add friends directly via WeChat ID or mobile number. After friend request has been accepted, you can send messages, share photos and videos and even get face to face with friends through video call. There is also a WeChat Sticker Gallery to communicate through fun stickers. Additionally, using WeChat Pay, the digital wallet service, users can pay bills, order goods and services, and transfer money to other users.

For business communications and enterprises uses, the Enterprise WeChat (Qiye Weixin) was launched in 2016.ย For more information or queries on download, installation, digital wallet, or others, reach the WeChat customer support.

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Last Update: September 17, 2024