Head Office
Plot-1088,R-80ft.2, Block-I,
P.O-Khilkhet, P.S-Vatara,
Bashundhara R/A, Dhaka-1229,
Bangladesh
Customer Service
Phone: 16267 or 09612316267
Phone: +88-02-9571634-6
Email: support@waltonbd.com
Email: mobile@waltonbd.com
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About Walton
Walton is a leading privately-held conglomerate in Bangladesh. Founded in the year 1977, Walton is headquartered in Dhaka and employs more than 21,000 associates. Walton’s product line includes consumer electronics, smartphones, home appliances and automobile. Walton leads the market share in manufacturing and selling refrigerators, freezers, air conditioners and televisions. Walton’s motorcycle models currently sold in the market include Xplore, Fusion, Ranger, Stylex, Cruize and Prizm.
The ISO-certified company has presence in over 20 countries. It has a 4000-strong network of dealers and distributors. You can locate a Walton store nearest to your address on the website. You can also shop online on the website. Categories you can find on the website include refrigerator, freezer, smartphone, laptop, air conditioner, food processor, iron, kettle, microwave oven, washing machine, to name a few. On each product page, you can read detailed description, see price and glance over high quality pictures of the item. You can reach the service center for repair of your smartphone or home appliance. For more information or queries on store locations, payment, refund, cancellation, warranty, service center, or others, reach the Walton customer service.
I bought 1.5 ton Walton AC 4 years before,water was leaking inside room.It was repaired so many times but no benefits. Last 29th April 2019 I exchanged old one with new 1.5 ton Walton inverter AC.It was not cooling.I made complain,on 10/05/19 your technicians came &found gas leaked.They field gas but again I am facing same problem no cooling. Again I make complaints.So I would like to request you to replace the AC unit please.Waiting for your kind reply and action. Thanks. Abdul Mannan. Cell # 01770571887.
We bought a freeze from Walton Uttara outlet Dhaka on 12 May 2017 and model number is WFC 3A7. Are facing problem that is water leakage from door side. I rang service center 01678028021, 01679028206, 01678048769 etc… But nobody received my phone. I would be glad if you kindly arrange necessary action.
I bought a refrigerator about 3 yrs ago from Rupnagar Walton Show room mirpur,Dhaka.1st yr it was normal. After then start one by one complain. They came to my home for home services. Recently another complains start after Eid Vacation. 9 sept-17 at 9 am I complain about no cool refrigerator to 16267. someone tell me within 3 working days they will come to my home and solve it. I called again after 3 working days 11 sept at 3pm. They tell sorry for that. Again I called 13 sept, tell me sorry and 14 sept again I called again say sorry .she tell me you can took the complain new no-3559617 and she tell me it’s a emergency no and you will get service by today. It was Thursday. But when any one didn’t call me Saturday I called again 16-9-17 Saturday afternoon(12.30pm). Again say sorry and you will get service by today. But till today nobody didn’t call me. I call again today 17 sept 17 but everything same . We feel proud Its our product. Bangladeshi product .But where is our services? Where is our quality?