United Center Office
1901 W. Madison St.
Chicago, IL 60612
Phone: 312-455-4500
United Center Customer Service
Phone:Â 312-455-4500 (general)
Phone:Â 312-455-4504 (lost and found)
Phone: 312-455-7000 (Blackhawks)
Phone: 312-455-4000 (Bulls)
Phone:Â 800-745-3000 (Ticketmaster)
Email: premiumseating@unitedcenter.com (premium seating)
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About United Center
United Center is an indoor stadium opened in the year 1994. It is located in Chicago, Illinois, and has a seating capacity of up to 24,000 visitors. It is currently home to NBA’s Chicago Bulls and NHL’s Chicago Blackhawks. The largest arena in the US, United Center hosts over 200 events each year. The events include basketball, hockey, concerts and special events. The Michael Jordan statue at United Center is said to be one of Chicago’s favorite tourist attractions.
Tickets for all upcoming events can be purchased from the Box Office windows at Gate 4. Visitors can also book their tickets online on Ticketmaster. Gates open 90 minutes prior to events. Guests are prohibited from entering the stadium with fireworks, banners, animals, outside food and beverages, selfie sticks, weapons, noise makers and laser pens.
As for reaching the stadium, the United Center parking lots can be accessed from Damen Ave., Madison St., Adams St., Warren Blvd., Wood St., Monroe St., and Washington St. Pre-paid parking is made available through Ticketmaster. For details on reserved and VIP parking, reach the customer service via phone or email.
The Wi-Fi enabled stadium is well designed to meet the needs of those with disabilities and other health conditions. Wheelchair access is available at all main gates. Additionally, one can ask for wheelchair accessible seating and a companion seat if necessary. If any assistance would be required, reach the Guest Relations desk located at Gates 2 and 6 on the 100 level.
Looking for premium seating? You have Rental Suites, Executive Suites, BMO Harris Club, Vidanta Resorts Theater Boxes and Lexus Club. Under suites, you have the 20 Person Club & Penthouse Suites that comes with reserved parking passes, LCD televisions, in-seat catering, incredible sightlines, private suite entrances and private restroom. The BMO Harris Club Suites offers all that along with large boardroom table for meetings, access to billiard table and contemporary lounge with TVs and fireplaces. Note that pricing and availability varies by event. Those looking for affordable rates can ask for the Privilege Plan, a one-time fee for a one-year period.
With regard to Lexus Club, there are over 3,000 club seats for Chicago Bulls and Chicago Blackhawks games on the 200 Level. For an annual premium, members enjoy convenient parking, private concourse, in-seat waiter and much more. The Vidanta Resorts Theater Boxes offer four-person suite with a reserved table and an all-inclusive lounge. All food and beverages are included in the ticket.
For those looking for merchandise, visit the Chicago Blackhawks and Chicago Bulls websites where you can purchase t-shirts, jerseys, hats and much more. The stores are also open on game days inside the arena. For more information or queries on upcoming games, tickets, parking, lost and found items, or others, reach the United Center customer service via phone or email.
